Behavioral Health Care Coordinator

Behavioral Health Care Coordinator

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Well-Being Program
• Paid Time Off (PTO)
• Bereavement Leave
• 12 Paid Holidays
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Short & Long-Term Disability Coverage
• Employee Discounts
• 401k Plan with 3% Employer Contribution

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Position Summary: The Behavioral Health Care Coordinator acts as the liaison between Family Support Services and Community Based Care Integrated Health (CBCIH) to ensure contract compliance to facilitate in the provision of mental health/behavioral health services for children within the system of care. Coordinates care, provides guidance to case management, and facilitates placement in therapeutic settings.

Essential Duties:

• Serve as a consultant to case managers in making timely, appropriate and effective referrals to medical and/or mental health services in the community to meet quality standards on a consistent basis. Provide input and observations to CBCIH regarding mental health provider’s performance. Manage the process of referring children for suitability assessments and tracking results, 90-day reviews, SIPP and admit/discharge dates. 
• Interact with Sunshine and CBCIH and provide customer service to providers. Coordinate services with other professional and paraprofessionals. Monitor delivery of services to children in the Medicaid authorization system. 
• Review and make eligibility determination on requests for medical and/or mental health services in partnership with CBCIH and Sunshine Health. Monitor compliance with CBCIH contract and participate in quarterly audits. Serve as the behavioral health care coordinator for CBCIH. 
• Conduct a variety of MDTs to determine appropriate levels of care, service needs, baker act follow up, etc.
• Participate in the utilization review process of high-end children. 
• Collect and maintain all clinical records on children in therapeutic level of care. Document care coordination efforts at least monthly in accordance with contract.
• Obtain status updates, via phone calls, site visits and staffing on children placed in high-end placements. 
• Provide monthly reports to FSS management staff. 
• Attend court hearings.
• Perform other duties as assigned.

Schedule: Monday - Friday. 8:30am-5:00pm. This position will be hybrid requiring one day in the office per week usually. 

Minimum Qualifications:

Education: Master's degree in a health or human services field.

Experience: Minimum of three (3) years' experience with child welfare and behavioral health services required. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

• Read and interpret documents such as contracts, manuals, journals, and financial reports
• Communicate effectively with staff
• Write reports and correspondence
• Speak effectively before small and large groups
• Calculate figures, amounts, and percentages
• Solve problems and deal with a variety of variables with a minimum of direction
• Interpret a variety of instructions furnished in written or oral form
• Utilize Microsoft Office programs, such as Excel, Word, etc.

Knowledge of:

• Florida statute relative to child welfare
• Medicaid handbook
• Community Based Care Integrated Health Policy and Procedures

Licensure, Certification, and/or Registration: 

Licensed mental health or social work professional preferred. Valid Driver’s License. Child Welfare Certification preferred.

Other Requirements:

• Clear a Level II Background screening (Live Scan) in which your fingerprints will be used to conduct the screening. Please see the link with further details: https://info.flclearinghouse.com.
• Clear a reference check.
• Clear a local background check from the County in which you reside.
• Clear a substance abuse screen.
• Provide a copy of all degrees prior to your first day of employment.
• Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify).

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at c6.hr@fssnf.org.