What are the responsibilities and job description for the Operations Specialist position at Family Solutions Counseling Center?
Family Solutions – Practice Management Solutions
Monroe, LA | Full-time | Monday–Friday | $50,000 per year
Family Solutions – Practice Management Solutions (FSPM) supports a network of behavioral health programs, including outpatient clinics, autism and pediatric therapy, and correctional care services. We are growing quickly and seeking an Operations Specialist to help strengthen operational excellence and efficiency across our divisions.
If you excel in dynamic healthcare settings, enjoy solving complex problems, and want to make a meaningful impact in a mission-driven organization, we would like to meet you.
- Support Executive Leadership (CEO, COO, CFO) in managing operational initiatives across all divisions.
- Assist with project management, process improvements, and strategic planning.
- Coordinate audits, records reviews, and compliance with payer and regulatory standards.
- Manage relationships with vendors, payers, and community partners.
- Assist with payroll processes, staff onboarding, and training.
- Review operational and service data to identify performance trends and improvement areas.
- Promote a positive, solution-oriented work culture.
- Ensure compliance with HIPAA, HiTECH, and other regulatory standards.
Required:
- Minimum of three years managing people, processes, or projects in healthcare settings.
- Strong problem-solving and critical thinking skills.
- Familiarity with EMRs, managed care systems, and billing workflows.
- Proficiency with Microsoft Word, Excel, and Outlook.
- Ability to work independently, meet deadlines, and follow through on directives.
Preferred:
- Bachelor’s degree in Business, Administration, or a related field (Associate’s with significant experience considered).
- Experience in behavioral health environments.
- Knowledge of revenue cycle management or healthcare marketing.
- Annual salary: $50,000
- 401(k) with employer matching
- Health, dental, and vision insurance
- Paid time off
Submit your application directly through LinkedIn or send your resume to millie.h@fs-pms.com
Salary : $50,000