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F-ACT Program Assistant

Family Services of Westchester
Yonkers, NY Full Time
POSTED ON 3/29/2026
AVAILABLE BEFORE 4/26/2026
Company Overview

Family Services of Westchester (FSW) is a nonprofit organization dedicated to providing mental health and social services that empower families, children, and individuals throughout their lives. With over 50 innovative programs serving 30,000 individuals annually in Westchester County, we are committed to fostering a healthy community through compassionate care.

Job Summary

Family Services of Westchester is seeking a Full-Time F-ACT Program Assistant to work with our FACT (Forensic Assertive Community Treatment) team in our clinic in Yonkers, NY. FACT supports adults with severe mental illness who are involved with the criminal justice system.

The Program Assistant provides administrative support to the F-ACT team, including scheduling, record-keeping, insurance collection/processing, and facilitating communication within the team and with external stakeholders. They will help ensure the smooth operation of the program.

RESPONSIBILITES

Input daily data into FSW EHR, produce required reports, and double check accurate input of information by the teams in preparation for weekly/monthly/quarterly submission to the funder.

Coordinate collection/verification of insurance information. Interface with finance as directed by supervisors to assist in processing insurance accuracy/eligibility/payments.

Produce all required reports to submit to funder.

Coordinating team schedules for FACT and training calendars for the team.

Process purchase requisition orders/invoices for FACT.

Other tasks as assigned by supervisor.

Qualifications

EDUCATION

Experience

Bachelors preferred, Associates (Required)

3-5 years in a related field, basic knowledge of medical billing/insurances

Skills

Interpersonal skills

Bilingual (Required)

group facilitation

knowledge of program target groups

awareness of client needs, ability to effectively interview clients from diverse backgrounds to obtain facts and to recognize relevant case information

There are a variety of benefits to joining Family Services of Westchester, an organization with over 65 years of history impacting vulnerable communities. In addition to the opportunity to connect with and help thousands of residents in Westchester County, FSW offers its employees an inspiring, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and generous paid time off.

At FSW, we enjoy working in a collaborative, mission-driven environment and value the benefits of a diversified workplace that prioritizes our clients and the communities we serve. If you want to make a difference in the lives of thousands of people across the communities of Westchester, and this position speaks to your capabilities, experience and commitment to social service, please complete the online application on Indeed.com, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email.

Family Services of Westchester is an equal opportunity employer.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Education

Associate (Required)

Experience

Group Facilitation: 2 years (Required)

Medical billing: 3 years (Preferred)

Language

Spanish (Required)

Work Location: In person

SEE MORE JOB DETAIL AT COMPANY JOBSITE ON INDEED: https://www.indeed.com/cmp/Family-Services-of-Westchester-1/jobs?jk=b3528a1fcde906c1&start=0

Salary : $50,000

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