Demo

Mobile Response Case Manager, Behavioral Health

FAMILY SERVICE OF RHODE ISLAND INC
Providence, RI Full Time
POSTED ON 4/15/2026
AVAILABLE BEFORE 6/14/2026

FSRI is always looking for candidates that want to make a positive impact on the community!

 

Position Summary: The Mobile Response Case Manager will work collaboratively as part of the Emergency Services Team to support recovery and overall wellness of referred clients. The case manager is involved in care coordination amongst a consumer's treatment team as well as outreach to providers to educate on CCBHC services. Staff will conduct emergency assessment screenings; treatment planning; evidence based therapeutic intervention; care coordination; and consultation on site in the office, in homes and in the community. The Mobile Response Case Manager will be responsible for responding to calls within one hour. If applicable, Clinician and Case Manager will provide services to fidelity utilizing the MRSS model and care coordination for up to 30 days following initial evaluation. The clinician will work collaboratively with the case manager to ensure appropriate services are in place to meet the client’s needs and utilizing natural supports for safety.
 

Qualifications:

  • B.A. or B.S. degree in social work, psychology, or related field and have a minimum of two (2) years of experience in a human service profession;
  • Certified in First Aid/CPR and as a Community Responder
  • A minimum of four (4) years employment in the human services field may be substituted for a bachelor’s degree
  • An understanding and belief in the recovery process required
  • Skilled in operating various medical record software and hardware, word-processing, and database software programs
  • Spanish Speaking preferred and is compensated
  • Flexible schedule with some evenings are required
  • Excellent multitasking and communication skills a must
  • Ability to work independently and part of a team
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

 

Physical Requirements: This position requires residential & community visits, employees in this position must have the ability to:

  • Current driver’s license, reliable transportation, registration and auto insurance
  • Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators
  • Ability to lift up to 20lbs
  • Must be able to work remotely and in person adhering to PHI requirements

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

 

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

 

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield. 


Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Salary : $22 - $30

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