What are the responsibilities and job description for the PROGRAM COORDINATOR -$3,000 Sign-on Bonus! position at Family Service League Inc.?
Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE
Monday – Friday, 9:00AM – 5:00PM
SUMMARY
Family Service League is seeking a full-time Program Coordinator for our homeless shelter in Brentwood. The Program Coordinator will be responsible for overseeing the Case Management Supervisor and Housing Department. Additionally, the Program Coordinator will oversee the safety inspections of the facility and the fire safety procedures. The Program Coordinator will perform detailed case reviews, effectively communicate deficiencies, ensure appropriate reporting, and follow-up on necessary corrective actions.
*$3,000 Sign-on Bonus!*
We offer a generous benefits package including the following:
- *$3,000 Sign-on Bonus!*
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES
- Oversee staff, including recruiting, hiring, training, developing, and conducting supervisions and performance appraisals.
- Complete chart reviews for enrolled participants and maintain accurate reporting for completed utilizations reviews.
- Ensure staff documentation is completed and correct when submitted to contract managers.
- Participate in a rotating on-call schedule. When needed, participate in weekend on-call coverage, including on-site coverage.
- Provide assistance to medical clinic during clinic hours; including overseeing appointment calendar, creating charts, removing old files, providing medical notes as requested by a doctor, medication log, exam room logs, and submit billing.
- Oversee medical equipment and maintain log; manage inventory and report shortage of supplies.
- Oversee HMIS database.
- Participate in bi-weekly safety checks of the building.
- Responsible for reviewing Safety Inspections and ensuring compliance with client units, including conducting Case Conferences for clients who are in noncompliance with their unit.
- Assist Housing Specialists to ensure clients are seeking permanent housing and that all DSS documentation is in compliance.
- Provides assessment, crisis intervention, individual, family, and group services to children, youth, and families.
- Complete new client intakes and explain shelter rules and regulations to clients.
- Maintain and update resource database of social service organizations relevant to the needs of clients.
- Foster inter-agency collaboration to assist in clients’ long-term stability.
- Complete monthly reports in a timely manner. Submit documentation to DSS Housing Liaison.
- Attend scheduled team meetings and individual supervision.
- Enforce rules, regulations and policies of shelter.
- Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
- Advocate on client needs.
- Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
- Model professional behavior.
- Attend staff meetings and training as required.
- Collaborate with the Security to discuss and resolve client incidents.
- All other duties as assigned.
QUALIFICATIONS
Bachelor’s degree in human services or related field required. Master's degree preferred.
Four years’ related experience in compliance in a human service or social work environment
At least 1 year of prior supervisory experience required.
Knowledge of homeless population, DSS regulations, and paperwork compliance
Excellent organizational and time-management skills
Excellent organizational, written and verbal communication skills
Active listening skills
Computer proficiency, including Microsoft Office, required.
Spanish language fluency preferred.
Valid, clean New York State Driver’s License required.
PHYSICAL REQUIREMENTS
Must be able to go up and down stairs.
Salary : $55,000
