What are the responsibilities and job description for the PROGRAM ASSISTANT position at Family Service League Inc.?
Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE:
Monday - Friday 8am-4pm
SUMMARY:
Family Service League is seeking a full-time Program Assistant for our Personalized Recovery Oriented Services (PROS) Program located in Huntington, NY. The Program Assistant will assist the program in day-to-day front office operations. Responsibilities include checking in clients, data entry, answering phones and a variety of administrative tasks to support the program, clients, and staff.
We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES:
- The Program Assistant will be responsible for answering telephones and faxes, taking and forwarding messages, and communicating with clients and staff.
- Assist with referrals and scheduling appointment
- Maintain, organize and file documents
- Utilize an electronic requisition to order supplies within budget, assist custodian with petty cash, track and record income and expenses
- Oversee building operations and needed maintenance and cleaning.
- Accept deliveries of program supplies, unpack boxes and put items away
- Data entry functions include entering new client data, scheduling appointments, scanning paper documents, tracking daily attendance and completing monthly billing
- The Program Assistant will maintain operation of technology including phones, fax, copy machine and scanner
- Collaborate with multidisciplinary team and provide assistance as needed
- Performing other duties as delegated by the program director
- All other duties as assigned
QUALIFICATIONS:
High School Diploma required
At least 1 year of clerical experience required
Proficient computer skills, including Microsoft Office and familiarity with Electronic Health Record required
Excellent interpersonal and communication skills required
PHYSICAL REQUIREMENTS:
- Ability to sit, stand, walk, bend and reach as required
- Ability to lift and carry up to 25lbs on an occasional basis as needed
Salary : $38,220