Food Pantry / Volunteer Coordinator

Food Pantry / Volunteer Coordinator

Family Service Association of Bucks County
Langhorne, PA | 30 Hours Per Week | $20.00 per hour

At Family Service Association of Bucks County, we are always seeking compassionate and qualified individuals dedicated to making a difference in the lives of others. Each year, we assist nearly 30,000 individuals in overcoming a wide range of challenges—from food insecurity and homelessness to mental health and substance use concerns. If you have a passion for helping people and want to be part of a team that listens, cares, and provides support every day, we invite you to explore this career opportunity.

We are currently seeking a dependable, organized, and customer-focused Food Pantry / Volunteer Coordinator to coordinate volunteers and management the daily operations of our Food and Pet Pantry. This position plays an essential role in ensuring individuals and families have access to nutritious food and other necessities while providing exceptional customer service to pantry participants, volunteers, and community partners.

Schedule

Part-Time Position – 30 Hours Per Week

Required Workdays:

• Monday
• Thursday
• Friday
• One additional weekday (to be determined)

Additional hours may be required during holidays or seasonal periods with increased food deliveries and pantry activity.

Why You'll Love Working Here

Competitive Pay

• $20.00 per hour

Comprehensive Benefits

• Full health benefits
• Paid Time Off (PTO)

Professional Growth

• Training, mentorship, and opportunities for career advancement within a respected human services organization.

Employee Support

• Access to our Employee Assistance Program (EAP), providing confidential support for mental health, legal, financial, and personal concerns.

Employee Perks

• LifeMart discount program offering savings on travel, electronics, wellness services, childcare, and more.

Position Summary

The Food Pantry / Volunteer Coordinator for coordinating volunteers and management of the daily operations of our Food and Pet Pantry. This position ensures the pantry operates efficiently, safely, and in compliance with food handling regulations while providing exceptional customer service to pantry participants and collaborating with volunteers, staff, and community partners.

The ideal candidate is organized, dependable, capable of handling food deliveries, and committed to serving individuals and families with dignity and compassion.

Key Responsibilities

• Oversee daily pantry operations during scheduled pantry hours.
• Provide friendly and respectful customer service to pantry participants, volunteers, and community partners.
• Adhere to food pantry regulations and ensure safe food handling procedures are followed.
• Monitor and document refrigerator and freezer temperatures according to established procedures.
• Answer pantry inquiries in person, by telephone, and through email.
• Receive food deliveries and complete food pick-ups when volunteers are unavailable, including pickups from community partners.
• Unload, sort, stock, and organize food and pantry donations in a timely manner.
• Maintain accurate pantry records and enter required data into the pantry database daily.
• Assist with inventory management to ensure products are properly rotated and stored.
• Maintain a clean, organized, and safe pantry environment.
• Communicate effectively with staff, volunteers, donors, and partner organizations.
• Support special food distributions, holiday programs, and seasonal events as needed.
• Perform other related duties as assigned.

Qualifications

Required

• High school diploma or GED.
• Basic computer skills, including Microsoft Outlook and Excel.
• Ability to lift and move up to 50 pounds.
• Strong organizational, communication, and customer service skills.
• Ability to work independently while managing multiple priorities.

Preferred

• Experience working in a food pantry, warehouse, nonprofit, customer service, or human services setting.
• Experience with inventory management systems or database entry.
• Experience working with volunteers and community organizations.

Equal Opportunity Employer / Commitment to Inclusion

Family Service Association of Bucks County is an equal opportunity employer. We are committed to fostering an inclusive environment. In accordance with the Americans with Disabilities Act (ADA) and the Pennsylvania Human Relations Act, we provide reasonable accommodations to ensure all employees can perform the essential functions of their roles.

If you require accommodation during the application or interview process, please contact our Human Resources Department at (215) 757-6916.

Apply today and join a team dedicated to strengthening our community by providing food, compassion, and hope to individuals and families in need every day!