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Case Aide - Supervised Visitation - Social Work

Family Service Aides
Phoenix, AZ Full Time
POSTED ON 10/17/2026
AVAILABLE BEFORE 2/14/2027

Job Type: Full-time is based on caseload and hours.

Salary: $18.50 - $22.00/hour

Job Description

Family Service Aides contracts with the State of Arizona to provide Supervised Visitation services for families involved with the AZ Department of Child Safety (DCS). Case Aides must be able to work with a diverse population in various settings and environments, adhere to an ethical code of conduct, remain objective, have excellent written and oral communication skills, ability to set and maintain professional boundaries, be organized, detail oriented, and be able to work various hours and schedules including evenings and weekends, in order to accommodate visitation requirements. This position works remotely in the field throughout Maricopa County and is required to come to the office in Phoenix for meetings, supervision, and training, etc. East Valley applicants are encouraged to apply.

The ideal Case Aide would be a team player, have a great sense of humor, exercise good judgement and have previous experience working with children and/or families and/or Case Aide/Parent Aide experience. FSA also has a visitation center for its employees and families that includes a grocery market and cafe.

Responsibility Overview

  • Case Aides use their personal vehicle to transport children to and from visits throughout Maricopa County. Visits may occur in a DCS office, in the community, a visitation center or in a parent's home, when approved. Car seats are provided.
  • Case Aides supervise parenting time, to ensure child safety, and document interactions and pertinent statements from parents/caregivers and children.
  • Case Aides are required to provide guidance and coaching to parents during visits.
  • Case Aides communicate with Foster Families, Parents, and DCS Case Managers in coordination of services.
  • Case Aides are part of a team and attend company training, team meetings and monthly 1:1 supervision.
  • Other duties as assigned.

Special Position Note:

  • Transporting children to and from visits is a significant part of the Case Aide position. FSA does have company vehicles that are available for use along with gas cards.
  • Case Aides must have flexible availability as visits may be scheduled in the morning, afternoon, after school, evenings and weekends.
  • Hours and schedules will change according to caseload. Case Aides must be flexible and willing to accommodate client's needs.

Requirements - Applicants must meet the minimum requirements.

  • Must have a High School Diploma or GED equivalent. Degrees preferred.
  • Must be a minimum of 21 years of age
  • Must have valid First Aid / CPR certificates.
  • Must have a valid Level 1 fingerprint clearance card.
  • Must have a valid AZ Driver's license.
  • Must have a clean 5-year Motor Vehicle Record
  • Must not have any criminal convictions within the past 10-years.
  • Must be able to pass a drug test upon hire and/or as required.
  • Must have safe reliable transportation, with proof of current insurance with 100/300 minimum liability limits.
  • Preferred 1 year experience in the Human Service Field (i.e. Group Home, Shelter Care, Behavioral Health Home), working with children and/or families.
  • Must not have any open or closed case with any child protective agency in any jurisdiction.

Hourly Wage / Benefits

  • $18.50/ hour (with the opportunity to earn up to $22 per hour).
  • $19.50/ hour if Bilingual
  • $1.00 mileage reimbursement
  • Health benefits after 30 days
  • PTO accrual after probationary period
  • Smart phones and laptops/tablets
  • Professional development
  • Accrual of 40 hours Earned Sick Time
  • Parental Leave
  • Company vehicles available for use with gas cards

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • Open to applicants who do not have a college degree

Work Remotely

  • No

Job Type: Full-time

Pay: $18.50 - $22.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Application Question(s):

  • Within the past 39-months have you had any at-fault traffic accidents?

License/Certification:

  • Level 1 Fingerprint Card (Required)
  • Arizona Drivers License (Required)

Work Location: In person

Salary : $19 - $22

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