What are the responsibilities and job description for the Front Desk Receptionist 1 position at Family Service Agency of Burbank?
Join our dynamic team as a Front Desk Receptionist 1, where you will be the welcoming face and organizational hub of our office environment. This energetic role is perfect for someone who thrives on providing exceptional customer service, managing administrative tasks efficiently, and creating a positive first impression for visitors and callers alike. Your proactive attitude and organizational skills will help ensure smooth daily operations, making a meaningful impact on our team’s success and client satisfaction.
- Greet visitors warmly, verify appointments, and direct them appropriately to ensure a professional and friendly environment
- Manage multi-line phone systems with confidence, answering inquiries promptly and routing calls accurately
- Maintain organized filing systems, data entry records, and document proofreading to support administrative workflows
- Handle incoming and outgoing correspondence, including emails, mail, and packages with attention to detail
- Support office management tasks such as calendar management, scheduling appointments, and coordinating meetings
- Utilize computer skills across Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and QuickBooks for various administrative functions
- Provide exceptional customer support by addressing inquiries efficiently and maintaining a positive attitude at all times
- Proven experience in front desk or office administration roles with strong clerical skills
- Excellent phone etiquette and proficiency in multi-line phone systems
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Strong organizational skills with the ability to prioritize tasks and manage time efficiently
- Demonstrated computer literacy including typing speed, data entry accuracy, and familiarity with Microsoft Office and Google Workspace tools
- Ability to handle confidential information discreetly while maintaining professionalism in all interactions
This paid position offers an engaging environment where your organizational talents and customer service skills will shine. If you’re motivated by helping others, enjoy multitasking in a fast-paced setting, and want to grow your administrative expertise, we encourage you to apply!
Back Ground Check required.
Set schedule, can include Saturday or evening hours
Pay: From $17.00 per hour
Work Location: In person
Salary : $17