Sr Director Team A - Housing Services

Sr Director Team A - Housing Services Req #424 Bethpage, NY, USA Job Description Posted Wednesday, September 24, 2025 at 12:00 PM ORGANIZATION SUMMARY Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy. POSITION SUMMARY The Senior Director of Housing oversees the planning, development, and management of housing programs and services for individuals with intellectual and developmental disabilities (IDD). This role ensures the delivery of safe, supportive, and inclusive housing environments while promoting independence and community integration. The director collaborates with stakeholders, manages budgets, supervises staff, and ensures compliance with local, state, and federal regulations. DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS • Work in partnership with the Senior Vice President of Housing to design a strategic plan for OPWDD housing division that includes goals that are data driven and focused on enhancing quality of care and access to care. • In partnership with the Senior Supervisors/ Residential Supervisor /Operations Director oversees the day-to-day operations of IRA programs, ensuring seamless integration of health care services, behavioral health services and operational management to meet the needs of individuals supported. • Provides direct oversight of the staffing budget and utilization of all assigned programs, ensuring that digital budgetary tools and systems correctly reflect the full-time equivalents required for each program • Work with all operating and other support divisions to design measurably effective strategies to evaluate the effectiveness of our service delivery. • Work in partnership to the Operations Directors to create a plan and supervise non-clinical staff to ensure the highest standard of care in residential settings, including individualized support, behavioral health and healthcare conditions, and implementation of necessary interventions in timely fashion. • Ensure all program activities are compliant with OPWDD regulations, licensing requirements, and funding guidelines, with a focus on operational excellence. • Conduct reviews of all systems within a residential program as outlined by OPWDD and ensure compliance and accuracy • Collaborate with clinical teams to ensure appropriate interventions are in place whenever there is a change in health status and/or behavioral status. • Supervise and mentor a multidisciplinary team of direct care staff and program managers, ensuring they have the tools, knowledge, and training to provide high-quality, person-centered care to residents. • Foster a clinical environment that values continuous learning improvement, evidence-based practices, and collaborative and integrated care. • Ensure programs hold regular staff training and professional development programs. • Collaborate the stake holders such as families, Care Manager and external medical provider and design a shared vision around quality service for those we support • Ensure that the teams are focused on involving our men and women in decisions (as best to their capacity) in decisions pertaining to their life goals. • Conduct monthly (at a minimum) face to face supervision of Operations Director and provide constructive feedback based on the performance. • Conduct annual performance appraisal of all direct reports reflecting accomplishments and goals for the following year. • Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds. • Oversees the daily operations of residential programs, including staff supervision, training, and performance evaluations as needed. • Ensures compliance with regulatory requirements and accreditation standards. • Collaborates with families, caregivers, and external partners to create individualized support plans for residents. • Evaluates and enhances housing services through data analysis, resident feedback, and industry best practices. • Advocates for policies and practices that supports the rights and well-being of individuals. • Develops emergency response plans and ensures staff preparedness for crisis situations. • Facilitates partnerships with service providers, healthcare professionals, and government agencies to enhance resident support. • Performs other duties as assigned Responsibilities of All FREE Employees • Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community. • Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees. • Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk. • Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours. • Meets all job requirements and stays in compliance. • Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations. Responsibilities of FREE Employees in Leadership/Management Positions: • Ensures compliance with FREE policies, procedures, and operating standards. • Implements a continuous quality improvement process for department services and administrative functions. • Assists in the development, implementation and administration of Human Resources policies and programs including compliance with Equal Employment Opportunities and Affirmative Action Programs. Please note the above duties, responsibilities, and essential functions are a non-exhaustive list, and may be changed by FREE at any time, with or without notice to the employee. QUALIFICATIONS • Education: o Bachelor’s degree in social work, human services, public administration, or a related field required; Master’s degree preferred. • Experience: o Minimum 5-7 years’ experience in managing housing or residential programs for individuals with disabilities • Specialized Training, Licenses, Certifications: o Not required, training will be provided upon hire as needed • Knowledge, Skills, Competencies, and Abilities: o Proven leadership skills with experience in staff supervision and program development o In-depth knowledge of federal, local, and state regulations governing housing and disability services o Strong financial management and budgeting skills o Excellent written and verbal communication skills o Proficiency in Microsoft Office Suite and database management systems o Ability to handle sensitive and confidential information with professionalism o Commitment to promoting diversity, equity, and inclusion. • Other Requirements: o Valid driver’s license and ability to satisfy FREE’s requirements to be a driver for the agency o Ability to be on call WORK ENVIRONMENT This role is performed in-person. Some travel required. PHYSICAL REQUIREMENTS • Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours). • Employee is required to effectively communicate both verbally and in writing. • Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets. • Employee might be required to lift/move light items. Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE. ***************************** The Pay Range for this job is $90,000 - $91,500. This range is based on what FREE reasonably believes it will pay an employee as for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors, including, but not limited to, an individual’s experience, qualifications, longevity at FREE, geographic location, relevant skills, and other factors permitted under federal, state, and local laws. FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training. Job Details Job Family Director Pay Type Salary Education Level Bachelor’s Degree Travel Required No Hiring Min Rate 90,000 USD Hiring Max Rate 91,500 USD

Salary : $90,000 - $91,500