Maintenance Specialist

TITLE:                                            Maintenance Specialist

 FT/PT:                                            Full-time (35 hours per week may include some evenings and weekends) 

CLASSIFICATION:                        Hourly - Non-Exempt  

Starting Salary                              $41,000.00 est. 

PAY GROUP:                                 Grade                

 REPORTS TO:                              Facilities Manager 

 SUPERVISES:                              N/A                           

FUNCTION:                                 Responsible for maintaining the physical condition and appearance of the site(s).  Organize, coordinate, and manage the overall maintenance programs including 

                                                     exterior property appearance, timely work orders service, quality make-ready program, and cost–effective inventory control of the property.  

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Diagnose and perform minor and routine maintenance/repair in a timely and professional manner.  Assure all service requests are completed on a daily basis. Accurately document work performed on service requests, including parts and return to supervisor by the end of the day.  Complete renewal service requests in the same timely fashion.  Follow-up on completed service requests to ensure satisfaction.   Follow-up on incomplete service requests.
• Promote good public relations with residents, co-workers and company staff through great “people” attitude and residents trust.  Always display a friendly and courteous attitude towards residents and other employees.  Never confront supervisor or other employees in front of residents.
• Inspect vacated apartments and complete make-ready checklist.   Inform Program Director/Site Coordinator and Supervisor of needed service repairs. Routinely perform duties to restore apartments to make ready status.  Re-inspect vacant apartments after make ready has been completes to determine quality of work performed.  Ensure adequate number of make ready units are available and that the products are up to standards. Coordinate status of make readies with leasing staff.
• Complete special projects as may be assigned and prioritized by the Building Superintendent.
• Responsible for the preparation of and painting of all agency property, as well as clean up.  May include patching/repairing of walls. Ceilings, etc.
• Inspect exterior of the property.  Perform building and common area upkeep on a daily basis in accordance with agency standards.  Assist in keeping grounds neat and free of litter.
• Assist with tenant improvements as required.  Schedule make-ready to ensure that vacated units are able to be occupied within a 2 week time frame.  Ensure that vacated units are “trashed-out” within 24 hours of move-out.
• Compete or oversee the completion of preventative maintenance.  Maintain accurate records and provide resident training as necessary.
• Order parts and supplies and maintain inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessments of supply inventory.  Maintain proper equipment, and equipment inventory to ensure warranty compliance.
• Obtain bids and negotiate prices, as necessary, with vendors and contractors.  Coordinate delivery and work schedules with vendors, contractors and Building Superintendent.
• Perform effective emergency maintenance (after hours) as required.
• Coordinate maintenance objectives with the Building Superintendent.
• Perform and report in all work in accordance with the safety standards of the agency, OSHA and heath codes.  Perform work are clean-up on a weekly basis. 

 MARGINAL DUITES & RESPONSIBILITIES:

• Assist in the maintenance of agency physical facilities.
• Assist with moving, lifting etc. in other agency programs.
• Pick up of donations.
• Pick up of the mail or other parcels from the Administration Office.

 QUALIFICATIONS:

Education & Experience:

• High School or GED equivalency 
• Minimum of 2 year experience working in building maintenance.
• Must have 40-hour domestic violence training (within 3 months of hire date).
• Must be bondable and have valid drivers license, clean driving record and automobile insurance.
• Must have Food Handling/Sanitation Certification (within 6 months of hire date).

 Language/Writing Skills:

• Must have the ability to communicate effectively to diverse group(s) of people in varied settings.
• Must be able to write in a logical, clear and grammatically correct way.

 Reasoning Ability:

• Must have the ability to read, analyze and interpret common reports and documents.
• Must be able to respond to needs and/or request of clients, co-workers, supervisor, Management Company and contactors in a professional and timely manner.
• Must have the ability to plan and organize in a logical manner.
• Must be able to prioritize and multi-task in an efficient manner.

 Physical Demands:

• Must be able to stand and walk 2/3 or more of the time.
• Must be able to sit up to 1/3 of the time.
• Must be able to use hands and/or fingers 2/3 or more of the time.
• Must be able to hear and talk 2/3 or more of the time.
• Must be able to lift up to 75 lbs 1/3 to 2/3 of the time.
• Must be able to stoop, kneel, crouch or crawl up to 1/3 of the time.
• Must be able to reach above shoulders up to 1/3 of the time.
• Must be able to climb stairs 2/3 or more of the time.
• Must have clear vision up to 20 inches minimally.

 Equipment Used:

• Must have basic computer proficiency.
• Must be able to use standard telephone.
• Must be able to use general office equipment including; fax machine, copier, calculator, typewriter, etc.
• Must know how to use general hand tools (i.e. hammer, screwdriver etc).
• Must know how to use power tools (i.e. drill, circular saw etc.).
• Must know how to use major equipment (i.e. lawn mower, snow blower etc).

 Work Environment:

• Must be able to work in a setting with moderate to loud noise levels.
• May be exposed to outdoor weather conditions 1/3 to 2/3 of the time.

Must be able to travel locally and regionally.