Lead Medical Assistant

POSITION SUMMARY:

The Lead Medical Assistant is responsible for supervision of Medical Assistants at the site, facilitating patient access and provides the necessary supports through primary care to uphold the health center mission by assuring that patients receive health care that is competent, caring, and meets with a high degree of satisfaction. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

EXPERIENCE AND REQUIREMENTS:
Candidates should possess a diverse range of skills and experience including but not limited to:

Required Education and Experience

• 
  
  
  
  • At least 5 years of experience working as a Medical Assistant 
  
  
  • 1-2 years management experience preferred 
  
  
  • High School Diploma/GED 
  
  
  • Current Certification in Commonwealth of PA  
  
  
  • Experience working within a community-based health center preferred 
  
  

Required Skills and Abilities

• Exemplary organizational skills and ability to prioritize 


• Highly responsible and reliable as well as courteous 


• Unconditional ability to maintain patient confidentiality 


• Ability to function as a team member  


• Computer Competency with Word Processing 


• Experience working with an Electronic Medical Record system 


• Attendance and punctuality are necessary.  


• Ability to work well with a multidisciplinary team.  


• Ability to solve problems and be self-motivated.  


• Must have a commitment to excellence and high standards.  


• Must have excellent written and oral skills, strong organizational, problem-solving, and analytical skills.  


• Must have the ability to multitask, manage priorities, and workflow.  


• Required to have versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm and have acute attention to detail.  


• Able to operate computer software with training.  


• Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.  


• Able to work independently and be self-directed with tasks. 


• Required to have the ability to deal effectively with stakeholders at all organizational levels and with external customers.  


• Ability to build and maintain positive and professional relationships based on respect, trust, and safety.  


• Ability to create a space for staff and those we serve to feel physically and emotionally safe. 


• Ability to support individuals on their paths to recovery and healing and resist re-traumatization of staff and patients. 


• Demonstrate exemplary problem-solving, communication, interpersonal, and conflict resolution skills. 


• Ability to work effectively as a team member  

Other Requirements

• Ability to pass required background screenings


• Required Immunizations: Hep B Vaccination and TB/PPD Test


• Optional Immunizations: COVID Vaccination and Flu Vaccination


• Current valid CPR Certification required


• Maintain current valid applicable position credentials


• Must be willing to work on-site

Lifting Requirements

LIGHT – Exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but worker still sits majority of time.

Physical Requirement

• Stand or Sit (stationary position)


• Walk


• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)


• Climb (stairs/ladders)


• Talk/Hear (communicate, converse, convey, express/exchange information)


• See (detect, identify, recognize, inspect, assess)


• Pushing or Pulling


• Repetitive Motion


• Reaching (high or low)


• Kneel, Stoop, Crouch or Crawl (position self, move)

EQUAL OPPORTUNITY EMPLOYER:

Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, and veteran or disability status.

VISA SPONSORSHIP:

FPCSN does not provide Visa Sponsorship. All candidates must be US Citizens and/or authorized to work in the United States without Sponsorship.

ORGANIZATIONAL COMMITMENT:

FPCSN is committed to maintaining a professional and welcoming environment for all staff and patients. We support continuous learning and team development that enhances cultural understanding, service excellence, and workplace collaboration.