What are the responsibilities and job description for the Medical Receptionist position at Family Practice Assoc of Upper Dublin PC?
Description
Job Description
We are seeking a dynamic ,upbeat customer friendly receptionist for our diverse family medicine practice. The ideal candidate will be a high-energy individual with excellent communication skills, positive attitude, self-motivated and detail-oriented. Those with call center or EHR experience are highly preferred. MUST HAVE SOME EHR OR CLINICAL SCHEDULING EXPERIENCE This candidate must have the ability to multi-task in a fast-paced, team-oriented environment. This candidate will support the organization’s mission and purpose by providing first-line customer support. Candidates must be reliable, compassionate, coach-able, and driven by serving.
Hours Required: Job Types: Full-time ( contract to Full time Permanent). Part Time ( contract to Part time permanent.)
1 Position for 8 am -5 pm M-F & every other Saturday from 8am-1pm
Key Duties and Responsibilities:
• Interact with patients in a courteous and professional manner.
• Receive inbound calls from other hospitals or care facilities.
•Utilize EHR skills to arrive patients in the system, update all demographics and Insurance information.
• Use judgment and problem-solving skills
• Utilize the Electronic Health Record scheduling system to coordinate appointments, communicate with patients, providers and
internal staff
• Analyze, evaluate and work to resolve inquiries and issues.
• Verify Insurance Eligibility, Explain billing issues or errors
• Adhere to precise work schedules
• Perform other duties and responsibilities as assigned
Requirements
Qualifications and Skills
High School Diploma Required
Medical Assistant Experience or Associates Degree Preferred