What are the responsibilities and job description for the Sales Professional position at Family Powersports Lubbock?
Sales Professionals
Join the Family Powersports Team!
Do you enjoy meeting new people, building relationships, and helping customers find the right vehicle for their lifestyle? Family Powersports is looking for enthusiastic, motivated Sales Professionals to join our growing team.
Whether it's a motorcycle, ATV, side-by-side, boat, or personal watercraft, you'll help customers through every step of the buying process while delivering an outstanding dealership experience. If you're driven to succeed, enjoy working in a fast-paced environment, and want an opportunity with unlimited earning potential, we'd love to hear from you.
Position Summary
The Sales Professional is responsible for assisting customers throughout the entire purchasing process—from the initial greeting through vehicle delivery. This position focuses on building relationships, identifying customer needs, presenting products, and providing an exceptional buying experience while helping the dealership achieve its sales and customer satisfaction goals.
Responsibilities
- Greet walk-in, phone, internet, and referral customers promptly and professionally.
- Build rapport with customers to understand their needs, budget, and riding or boating interests.
- Present motorcycles, ATVs, side-by-sides, boats, personal watercraft, trailers, and related products based on customer needs.
- Conduct walkarounds, demonstrations, and test ride coordination when appropriate.
- Clearly explain product features, benefits, warranties, and manufacturer promotions.
- Follow the dealership's sales process from initial contact through delivery and post-sale follow-up.
- Accurately complete customer information and maintain detailed records in the dealership CRM.
- Follow up with prospects through phone calls, text messages, email, and CRM tasks.
- Work closely with the Finance & Insurance department to ensure a smooth purchase experience.
- Coordinate with the Parts, Accessories, and Service departments to introduce additional products and services that enhance ownership.
- Ensure all required paperwork, deposits, and documentation are completed accurately and on time.
- Maintain showroom displays and keep inventory clean, organized, charged, and ready for sale.
- Assist with merchandising, moving units, dealership events, and promotional activities.
- Stay current on manufacturer programs, product updates, financing options, and industry trends.
- Meet or exceed individual sales goals while maintaining a high level of customer satisfaction.
- Assist in resolving customer concerns professionally and promptly.
- Perform other duties as assigned.
Qualifications
- Previous sales or customer service experience preferred but not required.
- Retail, hospitality, automotive, or powersports experience is a plus.
- Strong communication, interpersonal, and relationship-building skills.
- Positive attitude with a customer-first mindset.
- Self-motivated, competitive, and goal-oriented.
- Ability to learn product knowledge quickly and communicate it effectively.
- Comfortable using computers, tablets, and CRM software.
- Professional appearance and strong organizational skills.
- Valid driver's license with an acceptable driving record.
- Bilingual (English/Spanish) is a plus but not required.
Physical Requirements
- Ability to stand and walk for extended periods throughout the workday.
- Ability to move, balance, and position motorcycles, ATVs, side-by-sides, boats, and other inventory safely.
- Ability to occasionally lift up to 50 pounds.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to use a computer, tablet, and standard office equipment.
What We Offer
- Competitive base pay plus uncapped commission opportunities
- Performance bonuses and manufacturer incentive programs
- Stable, full-time position with a growing dealership group
- Paid training and ongoing professional development
- Opportunities for career advancement
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Employee discounts on units, parts, accessories, apparel, and service
Schedule
- Full-Time
- Tuesday through Saturday
- Typical hours: 9:00 AM – 6:00 PM
- Additional hours may be required during peak sales events and seasonal promotions.
Why Family Powersports?
At Family Powersports, we're passionate about helping customers enjoy the powersports lifestyle. We believe our people are the key to our success, and we invest in their growth through training, teamwork, and advancement opportunities. If you're looking for a career where your effort directly impacts your income and your future, we invite you to apply today.
Job Type: Full-time
Pay: $65,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Relocation assistance
- Retirement plan
- Vision insurance
Application Question(s):
- Why are you interested in this position?
Ability to Relocate:
- Lubbock, TX 79407: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $120,000