PCA Field Supervisor (Care Coordinator)

Job Overview
We are seeking a dynamic and dedicated PCA Field Supervisor (Care Coordinator) to lead our team in delivering exceptional patient-centered care across diverse healthcare settings. In this vital role, you will oversee the coordination of patient services, ensure compliance with healthcare regulations, and facilitate seamless communication between medical teams, patients, and families. Your expertise in critical care, hospital environments, and case management will drive quality outcomes and elevate the standard of care provided. This position offers an exciting opportunity to make a meaningful impact on patient lives while leading a passionate team committed to excellence.

Responsibilities

• Supervise and coordinate daily activities of patient care assistants and care coordinators in the field, ensuring adherence to clinical protocols and organizational policies
• Collaborate with multidisciplinary teams including nursing, social work, behavioral health, and discharge planning to develop comprehensive care plans tailored to individual patient needs
• Monitor patient progress through EMR (Electronic Medical Record) systems and EHR (Electronic Health Records), documenting all interactions accurately and timely
• Conduct regular site visits to hospitals, hospice facilities, and other healthcare environments such as ICU, PICU (Pediatric Intensive Care Unit), Level I/II trauma centers, ensuring quality standards are maintained
• Facilitate intake assessments, utilization review, utilization management, and case management activities to optimize patient outcomes and resource utilization
• Provide training and mentorship to field staff on medical terminology, HIPAA compliance, CPT coding, ICD-9/10 coding, discharge procedures, and emergency protocols
• Lead efforts in emergency response coordination during critical incidents or trauma situations, ensuring swift communication with first responders when necessary

Skills

• Extensive experience in critical care settings such as ICU, emergency medicine, or trauma centers with a strong understanding of acute care procedures
• Proven hospital experience with familiarity in hospital medicine workflows and managed care processes
• Strong background in nursing or social work with knowledge of behavioral health and hospice care practices
• Expertise in medical coding including CPT (Current Procedural Terminology), ICD-9/10 coding systems for accurate billing and documentation
• Proficiency with EMR/EHR systems ensuring compliance with HIPAA regulations and maintaining patient confidentiality
• Excellent case management skills with experience in discharge planning, intake processes, utilization review, and utilization management
• Ability to lead a team effectively while managing multiple priorities in fast-paced healthcare environments such as Level I/II trauma centers or pediatric units
• Strong communication skills for liaising between healthcare providers, patients, families, and external agencies

This role is ideal for professionals passionate about delivering high-quality patient care through leadership excellence. If you thrive in a fast-paced environment where your clinical expertise makes a difference every day—join us to help transform healthcare delivery!

Pay: $8.00 - $12.00 per hour

Benefits:

• Paid training

Experience:

• Supervisory: 3 years (Required)

Language:

• English & Spanish (Preferred)

Ability to Commute:

• Baton Rouge, LA 70816 (Required)

Work Location: In person

Salary : $8 - $12