What are the responsibilities and job description for the Pharmacy Technician position at Family Pharmacy?
Pharmacy Technician
Location: Linden, Tn
Employment Type: Part-Time
Reports To: Pharmacist-in-Charge / Staff Pharmacist
Position Summary
We are seeking a dependable and detail-oriented Pharmacy Technician licensed in the State of Tennessee to join our independent retail pharmacy team. This role is ideal for a motivated professional who values patient-centered care, operational excellence, and exemplary customer service. The Pharmacy Technician will support the pharmacist in daily operations, ensure accurate prescription processing, and help maintain efficient inventory management.
Required Qualifications
- Active Pharmacy Technician License in the State of Tennessee
- High school diploma or equivalent (required)
- Minimum [1–2] years of retail pharmacy experience preferred
- Strong knowledge of pharmacy software systems and data entry procedures
- Excellent communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- This job requires travel between our Linden, TN pharmacy and Scotts Hill, TN pharmacy
Key ResponsibilitiesPrescription Processing & Data Entry
- Accurately enter prescription information into pharmacy management systems
- Assist in prescription preparation, labeling, and packaging under pharmacist supervision
- Process third-party insurance claims and resolve claim rejections
- Maintain patient confidentiality in compliance with HIPAA regulations
Inventory Management
- Manage inventory levels to ensure adequate stock of medications and supplies
- Monitor expiration dates and remove outdated products
- Conduct routine inventory audits and cycle counts
- Maintain proper storage conditions for all medications
Order Procurement
- Place daily/weekly medication and supply orders with wholesalers
- Track backorders and communicate availability updates to pharmacists and patients
- Verify incoming shipments against purchase orders
- Manage returns, recalls, and vendor communications
Customer Service Excellence
- Provide professional, courteous, and compassionate service to patients
- Answer phone calls and assist with refill requests
- Resolve customer concerns efficiently and escalate issues when appropriate
- Foster strong relationships with patients and the local community
Preferred Skills & Attributes
- Strong organizational and time-management skills
- High level of accuracy and attention to detail
- Ability to multitask and prioritize effectively
- Team-oriented mindset with a positive attitude
- Commitment to delivering personalized care consistent with independent pharmacy values
Physical Requirements
- Ability to stand for extended periods
- Ability to lift up to 25 lbs
- Frequent bending, reaching, and repetitive hand movements
Why Join Our Independent Pharmacy?
- Supportive, team-focused work environment
- Opportunity to build meaningful patient relationships
- Competitive compensation based on experience
Pay: $16.00 - $19.00 per hour
Experience:
- Pharmacy technician: 1 year (Preferred)
License/Certification:
- State of tennessee technician license (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $16 - $19