Certified Pharmacy Technician

Certified Pharmacy Technician (CPhT)

Location: Milan, Tennessee
Employment Type: Full-Time
Reports To: Pharmacist-in-Charge / Staff Pharmacist

Position Summary

We are seeking a dependable and detail-oriented Certified Pharmacy Technician licensed in the State of Tennessee to join our independent retail pharmacy team. This role is ideal for a motivated professional who values patient-centered care, operational excellence, and exemplary customer service. The Pharmacy Technician will support the pharmacist in daily operations, ensure accurate prescription processing, and help maintain efficient inventory management.

Required Qualifications

• Active Pharmacy Technician License in the State of Tennessee
• Current National Certification (PTCB or ExCPT)
• High school diploma or equivalent (required)
• Minimum [1–2] years of retail pharmacy experience preferred
• Strong knowledge of pharmacy software systems and data entry procedures
• Excellent communication and customer service skills
• Ability to work efficiently in a fast-paced environment

Key ResponsibilitiesPrescription Processing & Data Entry

• Accurately enter prescription information into pharmacy management systems
• Assist in prescription preparation, labeling, and packaging under pharmacist supervision
• Process third-party insurance claims and resolve claim rejections
• Maintain patient confidentiality in compliance with HIPAA regulations

Inventory Management

• Manage inventory levels to ensure adequate stock of medications and supplies
• Monitor expiration dates and remove outdated products
• Conduct routine inventory audits and cycle counts
• Maintain proper storage conditions for all medications

Order Procurement

• Place daily/weekly medication and supply orders with wholesalers
• Track backorders and communicate availability updates to pharmacists and patients
• Verify incoming shipments against purchase orders
• Manage returns, recalls, and vendor communications

Customer Service Excellence

• Provide professional, courteous, and compassionate service to patients
• Answer phone calls and assist with refill requests
• Resolve customer concerns efficiently and escalate issues when appropriate
• Foster strong relationships with patients and the local community

Preferred Skills & Attributes

• Strong organizational and time-management skills
• High level of accuracy and attention to detail
• Ability to multitask and prioritize effectively
• Team-oriented mindset with a positive attitude
• Commitment to delivering personalized care consistent with independent pharmacy values

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 25 lbs
• Frequent bending, reaching, and repetitive hand movements

Why Join Our Independent Pharmacy?

• Supportive, team-focused work environment
• Opportunity to build meaningful patient relationships
• Competitive compensation based on experience
• [Benefits, if applicable: health insurance, PTO, retirement plan, etc.]

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Pharmacy technician: 1 year (Preferred)

License/Certification:

• State of tennessee technician license (Required)
• Pharmacy Technician Certification (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $20 - $22