Access and Visitation Specialist

Position: Access & Visitation Specialist

Help Children Maintain Safe, Healthy Family Connections

Family Pathways is seeking a compassionate, organized, and professional Access & Visitation Specialist to join our growing team. This position plays a vital role in supporting children and families by facilitating safe, structured, and meaningful visitation experiences while promoting permanency, family stability, and child well-being.

If you are passionate about making a difference in the lives of children and families while working for a respected, trauma-informed nonprofit organization, we encourage you to apply.

About Family Pathways

For more than 25 years, Family Pathways has been Striving to Strengthen Families through high-quality behavioral health and family support services throughout Western Pennsylvania. We believe every child deserves safe, stable, and nurturing relationships, and we are committed to providing services that promote healing, resilience, and positive family outcomes.

Our work is guided by the principles of:

• Trauma-Informed Care
• Professional Excellence
• Family-Centered Practice
• Respect and Compassion
• Accountability and Integrity

Position Summary

Salary: $20 to $22 per hour

The Access & Visitation Specialist is responsible for coordinating, supervising, documenting, and supporting visitation between children and their families as referred by Children and Youth Services and the Courts.

This position requires sound judgment, excellent interpersonal skills, strong documentation abilities, and the ability to remain calm and professional during emotionally challenging situations.

Essential Responsibilities

• Supervise parent-child visitation in community, office, and home settings.
• Ensure the safety and emotional well-being of children during visits.
• Maintain objective observations and detailed documentation.
• Prepare timely reports for Children and Youth Services and the Courts.
• Communicate regularly with Family Pathways supervisors and referring agencies.
• Maintain professional boundaries with all participants.
• Assist with scheduling and coordinating visitation services.
• Model appropriate parenting interactions when appropriate.
• Utilize de-escalation techniques during difficult situations.
• Follow agency policies regarding safety, confidentiality, and mandatory reporting.
• Maintain accurate records within required timeframes.
• Participate in supervision, staff meetings, and ongoing training.
• Travel throughout the assigned service area.

Qualifications

Required

• Bachelor's Degree in Social Work, Human Services, Psychology, or related field

Experience:

• Experience working with children, families, foster care, child welfare, behavioral health, juvenile justice, or related human services preferred.

Knowledge and Skills

Successful candidates should demonstrate:

• Excellent written communication and documentation
• Professional verbal communication
• Strong organizational skills
• Conflict resolution and de-escalation abilities
• Ability to maintain professional boundaries
• Trauma-informed approach to services
• Cultural sensitivity
• Critical thinking and sound decision making
• Ability to work independently
• Computer proficiency including Microsoft Office

Requirements

• Valid Pennsylvania Driver's License
• Reliable transportation
• Ability to obtain:
• Pennsylvania Child Abuse Clearance
• Pennsylvania Criminal History Clearance
• FBI Fingerprint Clearance
• Ability to complete required agency training

Why Join Family Pathways?

We believe our employees are our greatest asset. We offer:

• Competitive salary
• Health insurance
• Paid Time Off
• Paid holidays
• Retirement plan
• Mileage reimbursement
• Professional development opportunities
• Supportive supervision
• Team-oriented work environment
• Meaningful work that impacts children and families every day

Work Environment

This position includes office work, community-based services, home visits, and occasional evening hours to accommodate family visitation schedules.

Family Pathways is Looking for Someone Who Is:

• Compassionate without losing objectivity
• Organized and dependable
• Calm under pressure
• A strong communicator
• Team-oriented
• Ethical and professional
• Passionate about strengthening families
• Committed to serving children with dignity and respect

Apply Today

If you are looking for a career where your work truly changes lives, we invite you to become part of the Family Pathways team.

Family Pathways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee is valued and respected.

Pay: $20.00 - $22.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20 - $22