What are the responsibilities and job description for the Assistant Program Director position at Family of Woodstock, Inc.,?
Assistant Program Director – Family House
Take a leadership role in transforming the lives of runaway and homeless youth while supporting a dedicated team in a dynamic teen shelter environment.
Family House is seeking an Assistant Program Director to support the Program Director / Team Leader in overseeing shelter operations, supervising staff, and ensuring a welcoming, safe, trauma-informed, youth-centered environment for teens 12-17 years old. The ideal candidate will demonstrate a genuine, visible care for the population we serve, including their families and community partners, always striving to build positive trusting relationships and support meaningful connections that promote healing and growth.
Key Responsibilities
- Support daily shelter operations, ensuring policies, procedures, and high standards of care are followed.
- Supervise front-line staff and provide guidance, coaching, and performance feedback. Serve as lead in the Director’s absence.
- Leadership in crisis management and staff supervision. The APD must be able to respond swiftly and appropriately to youth crisis, guide staff through decision-making, and ensure all actions align with agency policies and trauma-informed approaches.
- Assist with recruitment, onboarding, and staff development.
- Provide on-call support and maintain a flexible schedule including some evenings and/or weekends when needed.
- Contribute to reports, audits, and special projects.
- Demonstrated ability to follow established protocols, maintain accurate documentation, and consistently follow up on tasks and concerns is essential. The ideal candidate will show strong attention to detail and a commitment to ensuring clear communication and accountability at every step, prioritizing the well-being and positive outcomes of youth, families, staff, and community partners.
- The candidate must be open to receiving constructive feedback, adaptable in a dynamic environment, and willing to learn. A teachable mindset and commitment to ongoing training and professional development are essential to ensure continued growth, alignment with best practices, and effective support of youth and staff.
- The ideal candidate will demonstrate personal stability, sound judgment, and the ability to remain calm and grounded in challenging situations. They should bring a consistent, reliable presence to the program, supporting youth and staff without being adversely affected by crisis dynamics.
Qualifications
- Bachelor’s degree in social work, human services, communications, or related field, or 5 years’ experience working with RHY youth / multi-stressed families.
- Relevant supervisory experience and familiarity with programs serving at-risk RHY youth are preferred.
- Experience responding to crisis situations and fulfilling required reporting obligations.
- Strong communication, interpersonal, and conflict-resolution skills.
- Ability to work independently and collaboratively in diverse settings.
- State Central Registry and NYS Justice Center clearance, valid driver’s license, and reliable transportation required. Bilingual a plus.
Application Process:
Initial telephone prescreening with the Team Leader of Adolescent Services. Benefits include agency-funded health, dental, and vision insurance, retirement plan, disability coverage, and paid time off.
Job Type: Full-time
Pay: $24.02 - $26.02 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $24 - $26