What are the responsibilities and job description for the Front Office Receptionist/Scheduler position at Family Medicine and Skin Care Center?
Family Practice is looking for a bilingual person (Spanish/English) with strong communication, including writing, speaking, and active listening. Great customer service skills, patience, and empathy. Good problem-solving and critical thinking skills. Very detailed knowledge and experience with Commercial, Medicare, and Medicaid Health Insurances.
Job Responsibilities:
1. Greet and check-in patients, and collect personal, medical, and insurance information.
2. Schedule, reschedule, and verify patient appointments, schedule appointments.
3. Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
4. Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
5. Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
6. Maintains patient accounts by obtaining, recording, and updating personal and financial information
7. Ensure patient information is accurate and complete
8. Request any missing patient information
9. Review referrals and authorizations
10. Confirm patient benefits and insurance
11. Follow all regulations and guidelines set by Medicare, state programs, and HMO/PPO
Qualifications / Skills:
1. Multi-tasking
2. Flexibility
3. Telephone skills
4. Customer service
5. Time management
6. Organization
7. Attention to detail
8. Scheduling
9. Word processing
10. Professionalism
11. Quality focus
12. Proactive
Job Type: Full-time
Pay: $15.00 - $15.50 per hour
Benefits:
- Health insurance
- Paid sick time
Medical Specialty:
- Primary Care
Ability to Commute:
- El Paso, TX 79938 (Required)
Ability to Relocate:
- El Paso, TX 79938: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16