What are the responsibilities and job description for the Womens Care Office Staff position at Family Medical Centers?
Front Desk / Clerical
Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing the patient experience and improve productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.
Women's Care of the Bluegrass is seeking a friendly, dependable, and organized professional to join our office team. Office staff serves as the first point of contact for patients and visitors, providing excellent customer service and administrative support. This role plays an essential part in maintaining a smooth and efficient clinic experience through scheduling, patient check-in/check-out, and accurate recordkeeping.
Duties and Responsibilities:
- Greet all patients and visitors cheerfully.
- Answer telephone, triage calls, and maintain records of exam.
- Schedule appointments and referrals to other providers.
- Register patients, help with the completion of necessary forms, and direct to the appropriate staff person, if needed.
- Complete encounter form upon arrival and checking (electronic and/or paper).
- Assist Physician, Nurse Practitioners, Clinical Assistants, and Office Manager as requested.
- Maintain neat, clean, and professional work area.
- Maintain established department policies.
- Assist in care and maintenance of department equipment and supplies.
- Other duties as assigned.
Education/Experience:
- High School Diploma/GED
- Experience preferred
- Skills necessary: keyboarding, oral and written communication
Schedule Requirements:
Full-time position, 5 days per week, 100% clinic-based, in person work required.
Work schedules are set at the discretion of CFMC and may be adjusted at any time based on the operational needs of the organization.
Compensation: Negotiable based on experience
Benefits: Health, Vision, Dental, Life, STD, LTD, 401K, PTO, and Holidays