What are the responsibilities and job description for the Family Medicine Support Staff position at Family & Internal Medicine Assoc?
Job Overview:
Familiarize yourself with our comprehensive job description below:
- This position provides exceptional patient service and support in our primary care office.
- You will be responsible for answering phone calls, scheduling appointments, and maintaining accurate records.
Key Responsibilities:
- Answer and direct phone calls, respond to emails, and communicate with patients and staff.
- Schedule appointments, handle billing inquiries, and process patient requests.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
Requirements:
- High school diploma or equivalent required; one year of previous medical office experience preferred.
- Excellent verbal and written communication skills essential.
- Service orientation, critical thinking, and active listening skills required.
