What are the responsibilities and job description for the Residential HVAC Service Technician position at Family Heating and Cooling?
Ready to take the next big step in your heating and cooling career? Are you highly motivated to do an excellent job and meet your goals? Would you be interested in eventually growing into a leadership position? If the answer's YES, step up and join Family Heating & Cooling as a full-time Residential HVAC Service Technician!
We're looking for an experienced field tech to join us in Hellertown, PA, and do an amazing job for our customers. This role pays $25.00 - $33.00/hour (based on experience) and offers a consistent 8:00 am to 5:00 pm, Monday through Friday schedule. If that sounds good to you, keep reading to learn how you can grow and thrive with us!
What You Bring to the Table:
- 5 years of hands-on experience in residential HVAC service
- Excellent diagnostic skills
- Ability to independently diagnose and repair gas furnaces, air conditioning units, boilers, and heat pumps
- Ability to provide fair and ethical recommendations for repair vs. replacement options
- Customer service mindset with the ability to confidently and clearly explain system observations, recommendations, and service options to homeowners
Core Residential HVAC Service Technician Responsibilities:
- Accurately troubleshooting, repairing, and maintaining HVAC systems (air conditioning units, gas furnaces, indoor air quality equipment, etc.)
- Performing preventative maintenance, inspecting systems, and notifying customers about repair needs or performance enhancement recommendations
- Clearly explaining findings, repair options, and maintenance plans to homeowners and encouraging them to approve services without pressuring them
- Documenting your work in our service software (photos, notes, invoices, and additional recommendations) and cleanly closing out jobs
- Maintaining an organized service vehicle and a clean, professional appearance
Why We Exist:
We're a family-owned, locally operated company ready to assist with any and all HVAC and plumbing needs! With over 24 years of experience, we combine small-business culture with big-company benefits! Our team is empowered, customer-focused, and encouraged to be adaptive, creative, and team-oriented. We celebrate wins together at company parties and ensure every employee has the tools, technology, and training to succeed. You're never just a number - you're part of a team that values integrity, craftsmanship, and long-term growth. Join us!
What We Offer Our Team:
General Benefits:
- Health insurance
- Paid time off (PTO)
- Company parties
- Bonus structure
- Company vehicle
- Growth opportunities
- Uniforms
Special Perks for our Residential HVAC Service Technician:
- Performance-based bonuses and spiffs
- Well-stocked, take-home service vehicle
- Company-paid iPad and service software access
- Ongoing paid training and manufacturer certifications
- Clear advancement path into senior technician or field leadership roles
Apply Now:
We're looking for a driven person hungry to advance within the heating and cooling industry. If you think it could be you, reach out today using our short initial application!
Must have the ability to pass a background check
Salary : $25 - $33