What are the responsibilities and job description for the Clinical Quality & Population Health Manager position at Family Health Center – Southwest Indiana?
Position Overview
The Clinical Quality & Population Health Manager is responsible for leading and coordinating the organization’s efforts to achieve and sustain Patient-Centered Medical Home (PCMH) recognition and to optimize the use of Azara DRVS (Data Reporting and Visualization System) to improve quality outcomes and population health management.
This role will serve as a clinical leader in quality improvement, working collaboratively with providers, nursing staff, operations, and leadership to enhance patient care, improve clinical metrics, and ensure regulatory compliance.
Essential Functions
PCMH Implementation and Oversight
- Lead the implementation, monitoring, and sustainability of PCMH standards and recognition.
- Ensure compliance with accrediting body requirements (NCQA).
- Develop, maintain, and update policies, procedures, and documentation required for PCMH.
- Coordinate and facilitate multidisciplinary teams to support PCMH transformation.
- Prepare for and manage PCMH surveys, audits, and re-certification activities.
Azara DRVS Management
- Serve as the organizational lead for Azara DRVS implementation and utilization.
- Analyze population health and clinical data to identify trends, gaps, and improvement opportunities.
- Develop and distribute dashboards, reports, and performance scorecards.
- Partner with IT/EHR teams to ensure data accuracy and appropriate data capture.
- Train staff on effective use of Azara for quality improvement and care management.
Quality Improvement and Performance Monitoring
- Lead and support Quality Improvement (QI) initiatives and organizational goals.
- Monitor and report clinical quality metrics and performance trends.
- Support value-based care initiatives and payer quality programs.
Regulatory and Compliance Support
- Support compliance with HRSA, UDS, and other regulatory requirements.
- Assist with audits, reporting, and accreditation-related activities.
Work-Related Experience
- Minimum of 3–5 years of experience in healthcare quality, population health, or clinical operations.
- Experience with Patient-Centered Medical Home (PCMH) models or accreditation processes preferred.
- Experience using Azara DRVS or similar population health/data analytics platforms strongly preferred.
Physical Demands and Work Environment
Mental
- Ability to analyze complex clinical and operational data.
- Strong critical thinking and problem-solving skills.
- Ability to manage multiple priorities and projects simultaneously.
- Requires high attention to detail and sustained focus.
Physical
- Prolonged periods of sitting and working at a computer.
- Occasional standing, walking, and movement between departments.
Working Conditions
- Primarily office-based within a healthcare setting.
- Frequent interaction with clinical and administrative staff.
- May require occasional travel between clinic sites for training.
Education, Certification, and Licensure
- Required: Active RN License
- Five years of nursing experience required with at least 3 years of experience in quality assurance, quality improvement, and/or regulatory readiness activities.
Skills
- Strong knowledge of clinical quality measures (UDS, HEDIS, value-based care).
- Proficiency in data analysis and interpretation.
- Experience with population health management tools (Azara preferred).
- Project management and organizational skills.
- Excellent communication, facilitation, and interpersonal skills.
- Ability to lead change and influence interdisciplinary teams.
- Proficiency in electronic health records (EHR) systems.
Salary : $80,000