What are the responsibilities and job description for the Admissions Clerk position at FAMILY HEALTH CENTER OF SOUTHERN OKLAHOMA?
JOB SUMMARY:
Processes patient information through the medical information software system, answers incoming telephone calls and responds to requests for information. Handles incoming and outgoing patients, and all payments.
RESPONSIBILITIES:
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- Checks patients in upon arrival and enters or updates patient information into the medical information computer software.
- Checks patients out and collects payments and confirms insurance.
- Greets patients and other visitors, determines nature of business and announces visitors to appropriate personnel.
- Treats patients with care and compassion.
- Schedules patient visits in accordance with any scheduling rules.
- Calls, as necessary, to remind patients of upcoming appointments or to reschedule appointments.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Sends faxes and retrieves and routes incoming faxes.
- Access patient charts to confirm all admissions documentation/duties has been entered and charges and payments have been applied accordingly. Review chart to answer patient inquiries.
- Takes payments for services and issues receipts.
- Maintains careful account of any money received and balances cash deposits as necessary.
- Scan or oversee that all patient demographics, admissions forms and patient medical information are scanned into the Electronic Medical Record.
- Performs other duties as needed, such as filing, photocopying and emailing.
- Follows the mission and vision statement of FHCSO.
- All admissions staff is required to participate in team meetings relevant to admissions.
- Participates in designated activities and projects for PCMH as assigned by the Chief Medical Officer.
- Performs or assists subordinates in performing duties.
- All other duties as assigned.