What are the responsibilities and job description for the Medical Assistant, Certified position at Family Health Center of Marshfield Inc?
JOB SUMMARY
The Medical Assistant (MA) is a vital member of the healthcare team, supporting high-quality, patient-centered care. The MA performs clinical and administrative tasks in accordance with organizational policies and under the direction of a provider. This role emphasizes professionalism, teamwork, and medically appropriate care.
ESSENTIAL JOB FUNCTIONS
- Prepares exam rooms and clinical materials using aseptic technique.
- Maintains cleanliness and restocks rooms based on inventory standards.
- Assists providers with exams, procedures, and treatments.
- Administers injections and immunizations within scope and under provider orders.
- Performs venipuncture and point-of-care testing.
- Prepares and collects lab specimens per provider orders.
- Instructs patients for tests and procedures as directed.
- Obtains and documents patient history, vitals, and data in EMR accurately and timely.
- Supports prescription preparation and patient education as directed.
- Communicates with patients professionally and compassionately.
- Collects patient concerns and relays them accurately to providers or appropriate staff.
- Assists with patient registration, scheduling, and appointment coordination as needed.
- Processes provider orders and prepares necessary forms and referrals.
- Ensures proper documentation for services; charge entry is not required.
- Proficiently uses Electronic Medical Records (EMR) and related systems to support patient care.
- Maintains accurate and up-to-date clinical documentation.
- Responds appropriately to emergency situations.
- Remains current in emergency procedures relevant to the role.
- Maintains strict adherence to scheduled work hours with regular and reliable attendance.
- Performs other duties as assigned.
EDUCATION AND EXPERIENCE
- Completion of an accredited Medical Assistant program
- Minimum of one year of experience in a clinical or community health setting preferred.
CERTIFICATIONS / LICENSES
- Basic Life Support (BLS) certification at time of hire, or within three-months of employment.
- Current Certified Medical Assistant credential (AAMA, AMT, NCCT, or NHA) preferred.
- Valid Wisconsin Driver’s License required with an acceptable motor vehicle record (MVR), per FHC guidelines.