What are the responsibilities and job description for the Full Time Lead Scheduler position at Family Health Care?
Position Overview:
We are seeking a reliable, organized, and friendly Medical Scheduler to join our dynamic team. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for helping others navigate their health care journey smoothly.
Responsibilities:
- Answer incoming calls in a professional and courteous manner
- Schedule and confirm patient appointments efficiently
- Coordinate provider calendars and appointment availability
- Verify and update patient demographics and insurance information
- Send appointment reminders via phone, text, or email
- Collaborate with medical assistants, providers, and billing staff to ensure a seamless patient experience
- Assist with front desk duties when needed
Qualifications:
- High school diploma or equivalent required
- 1 year of experience in medical scheduling or front office healthcare setting preferred
- Knowledge of medical terminology and EMR systems (e.g., Athenahealth, eClinicalWorks) a plus
- Strong organizational and multitasking skills
- Professional demeanor and a commitment to excellent customer service
- Bilingual (English/Spanish) is a bonus but not required
Why Work With Us?
- Supportive team environment
- Growth opportunities within the practice
- A chance to make a real difference in patients’ lives
- Balanced work-life schedule
We are looking for someone to join the team immediately.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $19