What are the responsibilities and job description for the Medical Assistant, Full-Time w/Benefits position at FAMILY HEALTH CARE CENTER OF KALAMAZOO?
If you have completed a Medical Assisting program, have a love for patient care, and have a passion for service, then Family Health Center is the place for you! Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is preferred, but not required for this position.
POSITION SUMMARY
Under the direction of the Clinical Team Manager, the Medical Assistant supports the patient centered medical home by actively participating in the interdisciplinary care team and assists providers in the delivery of primary care services.
QUALIFICATION
- 0-2 years of previous medical assisting experience preferred or an equivalent combination of education and experience sufficient to - successfully perform the essential duties of the job listed above.
- Bilingual (English and Spanish) desire but not required.
- Certification or registration preferred.
EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSE
- Completion of a Medical Assisting program.
- Previous experience in community health is preferred.
DUTIES AND RESPONSIBILITIES
- Manage clinic flow.
- Record in the EHR.
- Obtain lab specimens, performs tests, and documents results.
- Carry out routine testing procedures, i.e., hearing and vision screening.
- File patient information and assist with medical records responsibilities.
- Assist nurses and providers with incoming patient healthcare information.
- Conduct Huddle on every patient prior to appointment and record in the EHR.
- Manage telephone inquiries appropriately and carry out patient call backs as assigned.
- Implement provider orders, i.e., blood draws, ECG’s, labs, dressings, treatments, refills, etc.
- Prepare for and assist providers with examination and procedures and complete necessary cleanup.
- Greet patients with identified scripting, determine needs, and direct patients to the examining room.
- May be required to assist patient with using technology for other languages if applicable.
- Operate aspects of vaccine management, specifically administration, storage and handling.
- Assist team in defining and working to identified quality indicators, ie: HEDIS/UDS, North Star, PCI initiative, etc.
- Prepare specimens for labeling and transportation, complete necessary forms as indicated, and arrange for transportation.
- Complete chart preparation for each patient including review of population health management system, review and update incomplete orders and referrals, and gather other information that may be required.
- Follow rooming procedure including asking about recent ER/Hospital visits, taking vital signs, reviewing medication list and due HEDIS or UDS measures, completing screening tests and health maintenance orders as identified in the chart preparation.
- Understand and adhere to FHC compliance standards as they appear in FHC Handbook, Code of Conduct and Conflict of Interest Policy.
- Keep abreast of all pertinent federal, state and FHC regulations, laws, and policies as they presently exist and as they change or are modified.
- Adhere to universal precautions and FHC policies.
BENEFITS & PERKS
- Medical & Prescription Drug coverage
- Dental coverage
- Vision coverage
- Short-term & Long-term Disability options
- Group Life insurance
- 403b
- Onsite wellness program & fitness area
- Paid Time Off
- Holiday pay
- Bi-lingual incentive program
- Online employee discount program