Health Information Management Technician - Part Time

MISSION:  To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. 

COMPANY INFORMATION:

As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. 

POSITION SUMMARY:  

The part-time Health Information Management (HIM) Technician will play a vital role in staying up to date on current electronic records and reducing the electronic fax (e-fax) backlog within the Health Information Management (HIM). This role is essential to maintaining patient care continuity, operational efficiency, and regulatory compliance. 

 DUTIES AND RESPONSIBILITIES:  

• Review and accurately process e-faxes, integrating them into the correct patient charts within the EPIC electronic medical record (EMR) system.
• Prioritize and organize the backlog of e-faxes to ensure timely completion as well as stay up to date on current electronic records.
• Collaborate closely with existing HIM team members to maintain quality and adherence to charting standards and protocols.
• Adhere to all regulatory and organizational privacy and documentation requirements while handling sensitive patient information.
• Report progress and any issues or discrepancies to HIM leadership and Medical Oversight as needed.
• Minimize disruption to daily HIM operations by independently managing backlog-related tasks.

 COMPETENCIES:

Collaborative 

• Strong attention to detail and ability to handle high volumes of documentation with accuracy.
• Understanding of HIPAA and other healthcare privacy regulations.
• Ability to work independently while collaborating effectively with clinical and non-clinical team members.

 Solid Character 

• Works ethically and with integrity, upholds organizational values
• Keeps commitments, shows respect and sensitivity for cultural differences

 Organizational Support 

• Completes administrative tasks correctly and on time, and develops strategies to achieve organizational goals and values
• Prioritizes and plans work activities while understanding business implications of decisions
• Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas

Safety and Security 

• Promotes safety precautions and security measures to ensure the safety of both staff and patients
• Adheres to data security guidelines, including appropriate use of EMR systems and IT resources

 QUALIFICATIONS:

• High School Diploma or Equivalent
• 1 year experience working in a Health Information Management or medical records setting preferred.
• 1 year experience with electronic medical record systems; Epic EMR experience is highly preferred.

 Apply today to help make a difference in our community!

Family Health Center is an equal opportunity employer and reserves the right to adjust this role based on organizational needs.