What are the responsibilities and job description for the Medical Front Desk Receptionist position at Family First Urgent Care?
The Front Desk Receptionist is responsible for interacting with patients and performing administrative duties. We are looking to add a receptionist to our team that has excellent organizational and administrative skills. Must be able to work 12 hour shifts.
Responsibilities:
- Greeting patients professionally both in person and on the phone
- Assisting patients with the check-in and check-out process
- Handling and documenting patient registration forms
- Quickly answering or properly referring questions and issues
- Optimizing patient satisfaction
- Ensuring availability of treatment information by retrieving and updating patient records
- Maintaining patient records by obtaining, recording and updating personal and financial information
- Scheduling patient appointments
Skills:
- Knowledge of medical office systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Social perceptiveness and service oriented
- Excellent written and verbal communication skills
- Strong organizational and planning skills
Pay: From $14.00 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 12 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $14