What are the responsibilities and job description for the Medical Assistant / optometric Assistant position at FAMILY EYE HEALTH SOLUTIONS?
Job Summary
We are looking for a cheerful and enthusiastic individual to be the smiling face that greets every patient and ensures they receive they highest level of care. Candidates must demonstrate excellent organizational and time management skills. This person must be detail oriented and enjoy finding solutions to all the unique situations a patient may present. Experience in the optometry or health care field is preferred but NOT required. Multi-tasking skills, computer competency, working well with a team, and willingness to learn and have an open mind are an absolute must.
Positive attitude is important ! Knowledge will come with training. Position includes but not limited to insurance verifying/filing, preliminary work ups, scheduling appointments, and frame styling. We have many cool instruments in our office that our patients love and makes taking measurements for glasses a much easier process for staff and patients.
- Follow protocols for checking patients in/out and keying office visits
- Collecting co-pays, deductibles, and balances.
- Accurately verifies patient insurance and enters into practice management system.
- Answer phones and properly greet and register patients.
- Customer Service - Provides excellent customer service to continuously enhance customer and staff member satisfaction.
- Excellent communication skills
- Strong organization skills
- Well organized with attention to detail
- Ability to manage multiple tasks simultaneously
- Excellent follow up skills
- Ability to work as a team player
Responsibilities and Duties
PRIMARY RESPONSIBILITIES & DUTIES
- Front Desk Duties: Patient Scheduling, Appt. Verifications, Checking in/out, phones
- Input all patient demographic information; type of exam, maintain patient records
- Maintain, clean, disinfect exam rooms, pre-test areas
- Patient Pre-Testing
- Dispensing Contact Lenses; Contact Lens Insertion and Removal Teaching -- Easy and Will Train
SECONDARY RESPONSIBILITIES & DUTIES
- Optician duties when optician not available: frame styling, explaining lens technologies and patient benefits
- Patient Insurance: pulling, verifying, filling
- Checking glasses/contacts upon receipt from UPS/FedEx
- Dispensing glasses
- Submitting Vision Claims to Insurance
- Manage Contact Lens Inventory, stock trial contact lenses upon receipt
TERTIARY RESPONSIBILITIES & DUTIES
- Monthly Basis: check medical supplies in exam rooms and replenish as necessary (sample Rx drops, contact solutions, etc.)
- Check mail/mailbox
- Assist in patient teachings when needed
- General cleaning duties: weekly vacuum, take out trash, replenish supplies like paper towels & toilet paper, keep exam rooms stocked of necessary items, wipe down glass top on desk, keep waiting room organized & tidy
Qualifications and Skills
- High School diploma or equivalent.
- Strong computer knowledge/experience beneficial, training will be provided if a candidate is a quick learner and computer literate.
- Resume with 3 References
Benefits
- Wage compensation is competitive and is commensurate with experience.
All Vision Exams are free for employees and immediate family and employee pricing and family discounts
Vacation days,and Paid Holidays - (For Full Timers only)
Scrubs paid for after 90 day probationary period
If you feel you are the exceptional candidate that meets these requirements, then please send your resume to the link in this ad. Thank you for your interest!
Job Type: Full-time
Benefits:
- Opportunities for advancement
- Uniform allowance
Work Location: In person
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
Salary : $15 - $17