What are the responsibilities and job description for the Attractions Attendant position at FAMILY ENTERTAINMENT GROUP LLC?
Description
Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S
Position Summary
The Attraction Attendant is responsible for providing an exceptional guest experience by ensuring the safe, efficient, and enjoyable operation of attractions within the park. This entry-level role focuses on maintaining safety standards, delivering outstanding customer service, and ensuring each guest leaves with a positive and memorable experience.
Key Responsibilities
· Greet guests and determine their needs.
· Operate, open, and close assigned attractions in accordance with safety and operational guidelines.
· Complete and document all required attraction safety and operational checklists.
· Ensure guests meet attraction guidelines before entry and secure all safety devices prior to operation.
· Monitor attractions throughout ride cycles for safety compliance.
· Address guest issues and enforce rules in a professional and courteous manner.
· Assist guests on and off attractions and thank them for their visit.
· Maintain cleanliness of attractions and surrounding areas.
· Dispose of trash and perform cleaning tasks as required.
· Report any attraction deficiencies or safety concerns immediately to a supervisor.
· Perform other duties as assigned by the Shift Supervisor or Manager on Duty
Requirements
· High School Diploma or Equivalent preferred, but not required.
· This is an entry-level position—training will be provided.
Apply now to join our growing team and help us create memorable experiences in our locations.
Family Entertainment Group is an equal opportunity employer.