Demo

Program Manager (CBP Workforce Wellness)

FAMILY ENDEAVORS INC
El Paso, TX Full Time
POSTED ON 1/7/2026
AVAILABLE BEFORE 3/6/2026

JOB PURPOSE:

 

The Program Manager will oversee day-to-day operations of the U.S. Customs and Border Protection (CBP) Workforce Wellness program. This position ensures efficient execution of activities to include outreach, health and wellness services, case management, physical fitness, and nutrition planning, scheduling of behavioral health services, and coordination of services with community service partners. The Program Manager will also be responsible for understanding, completing, and reporting on all contract deliverables.

 

The Program Manager must understand law enforcement and their family members’ needs. They should also understand case management operations, behavioral health treatment and interventions, and process improvement. This position will be a spokesperson for the program and capabilities of the CBP Workforce Wellness Program.

Qualifications:

ESSENTIAL JOB RESPONSIBILITIES:

 

Program Management

  • Oversee and support all operations for the CBP Workforce Wellness Program, including the accumulation of outcome data tracking and reporting Key Performance Indicators (KPI’s) to leadership.
  • Lead, coach, and mentor the program staff.
  • Initiate, guide, and support staff with continuous quality and process improvement.
  • Forecast budget planning and execute expenditures of program funds to achieve the projected financial outcomes.
  • Collaboratively work with the specialized staff to monitor client need and implement new support services when indicated.
  • Manage relationship with the Contracting Officer’s Representative (COR),
  • Oversee performance measurement, capturing and reporting client outcomes, and coordinating outreach events as appropriate.
  • Track and complete funder deliverables, audits, surveys, and compliance requirements.  
  • Participate in, organize, and train staff in established best practices.
  • Manage Community Outreach and communication of events to ensure CBP employees and their family members take full advantage of the program's services.
  • Represent Endeavors at conferences, meetings of service providers within the community, and liaising with other organizations at the local level to maintain partnerships and share work of the program.
  • Other duties as assigned.

Other Key Duties:

  • Program Manager will research and identify new health and wellness program resources, equipment/tools and innovative technology to positively progress the CBP Workforce Wellness Program.
  • Will complete monthly file review to ensure Behavioral Health Compliance.
  • Will complete monthly review of slide deck presentations.
  • Lead or participate in Clinical Quality Improvement Committee meetings.
  • Submit weekly program information and highlights for executive leadership reports.
  • Lead and participate in special projects.
  • Other duties as assigned.

Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

 

 

                                                                                                                                      

ESSENTIAL QUALIFICATIONS: 

 

EDUCATION: An Undergraduate Degree from an accredited college or university in a health sciences field (i.e., social work, psychology, healthcare administration), criminal justice field, or in a related field; and five (5) years of progressively responsible experience in people management, planning operations, budgets, and projects; OR any combination of experience and education that results in the required knowledge, skill, and abilities is required

 

EXPERIENCE: 5 years of experience with managerial/supervisory responsibilities and program level leadership experience is required. Experience across a range of modalities within social work or counseling. Experience with health and wellness/or suicide prevention, experience working with a Military, Veteran, law enforcement, and/or first responder population, experience in overseeing/ managing employer-based wellness programs, and experience delivering training related to wellness, behavioral health, or suicide awareness, OR any combination of experience and education that results in the required knowledge, skills, and abilities is required.

 

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. Works business hours, but position requires support before and after workday and weekends as assigned.

 

LICENSES: Driver’s License with clear record and must pass a government background investigation.

 

VEHICLE: Must have daily use of a vehicle without prior notice.

 

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Employee should expect to work unpredictable schedules that include evenings and weekend days as needed to accommodate operations

 

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. 

  

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email  hr@endeavors.org or speak with your recruiter. 

 

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. 

Salary.com Estimation for Program Manager (CBP Workforce Wellness) in El Paso, TX
$85,235 to $111,793
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Program Manager (CBP Workforce Wellness)?

Sign up to receive alerts about other jobs on the Program Manager (CBP Workforce Wellness) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$138,649 - $191,575
Income Estimation: 
$182,502 - $249,036
Income Estimation: 
$207,946 - $249,343
Income Estimation: 
$175,165 - $219,883
Income Estimation: 
$182,642 - $260,237
Income Estimation: 
$95,007 - $124,623
Income Estimation: 
$272,387 - $519,278
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at FAMILY ENDEAVORS INC

  • FAMILY ENDEAVORS INC Eagle, TX
  • The Registered Nurse at Eagle Lake Children’s Center for unaccompanied minors will serve as the Lead Medical Coordinator and will play a critical role in p... more
  • 7 Days Ago

  • FAMILY ENDEAVORS INC SAN ANTONIO, TX
  • JOB PURPOSE: Community Wellness Services (CWS) resides in the Behavioral Health and Wellness Department and provides health and wellness services to client... more
  • 7 Days Ago

  • FAMILY ENDEAVORS INC El Paso, TX
  • JOB PURPOSE: Provide regional oversight for the implementation, operation and evaluation of the SSVF program, serving Veterans and their families who are h... more
  • 7 Days Ago

  • FAMILY ENDEAVORS INC El Paso, TX
  • JOB PURPOSE: Provide administrative support to Endeavors Workforce Wellness Program staff and U.S. Customs and Border Protection (CBP) clients through vari... more
  • 9 Days Ago


Not the job you're looking for? Here are some other Program Manager (CBP Workforce Wellness) jobs in the El Paso, TX area that may be a better fit.

  • The GEO Group, Inc. El Paso, TX
  • Benefits Information Contingent Upon Contract Award Full-time employees will enjoy a competitive benefits package with options for you and your family incl... more
  • 1 Month Ago

  • University of Texas at El Paso and Careers El Paso, TX
  • Summary: Under minimal supervision and with limited latitude for the use of independent judgment, manages program related objectives and initiatives, keeps... more
  • 16 Days Ago

AI Assistant is available now!

Feel free to start your new journey!