Dental Area Manager

Area Office Manager (Multi-Location)

Location: Two Dental Practices

Position Overview

We are seeking an experienced, motivated, and business-minded Area Office Manager to oversee the daily operations of two thriving dental practices. This is an excellent opportunity for a strong leader who is passionate about building successful teams, delivering an exceptional patient experience, and driving operational and financial success.

The ideal candidate is an experienced dental office manager with extensive knowledge of dental insurance, treatment planning, scheduling optimization, and revenue cycle management. This individual will lead by example, coach and develop team members, and work closely with providers to create an efficient, patient-focused practice.

If you enjoy solving problems, improving processes, mentoring others, and helping practices grow, we'd love to meet you.

ResponsibilitiesLeadership & Team Development

• Lead and support the daily operations of two dental practices.
• Recruit, train, coach, and develop front office teams.
• Foster a positive, accountable, and patient-centered culture.
• Conduct regular team meetings and performance coaching.
• Partner closely with doctors to achieve operational and financial goals.
• Effectively manage staffing, scheduling, and employee performance.

Insurance & Treatment Planning

The ideal candidate will have an advanced understanding of:

• PPO and Fee-for-Service insurance
• Insurance verification and benefit breakdowns
• Fee schedules
• Coordination of Benefits (COB)
• Claims processing and follow-up
• Accounts receivable
• Patient balances and collections
• Patient financing options
• Treatment planning
• Same-day case acceptance
• Financial presentations
• Dental coding fundamentals

You must be comfortable educating patients on their treatment options, insurance benefits, and financial responsibilities while helping the team maximize case acceptance.

Operations

• Monitor daily practice performance and key performance indicators (KPIs).
• Ensure schedules are optimized for providers and hygiene.
• Oversee treatment acceptance and outstanding treatment follow-up.
• Improve patient retention and new patient conversion.
• Maintain efficient front office workflows.
• Ensure compliance with office policies and standard operating procedures.
• Resolve patient concerns professionally and effectively.
• Collaborate with clinical and administrative teams to improve efficiency.

Business & Financial Management

The successful candidate should understand how office operations impact overall business performance and be comfortable reviewing and managing:

• Production
• Collections
• Accounts Receivable
• New Patient Growth
• Schedule Efficiency
• Provider Productivity
• Hygiene Performance
• Net Profit
• EBITDA

A strong business mindset is essential. The Area Office Manager should understand how daily operational decisions contribute to the overall success and profitability of the practices.

Qualifications

• Minimum of 3-5 years of dental office management experience.
• Multi-location management experience preferred.
• Extensive knowledge of dental insurance and treatment planning.
• Strong understanding of revenue cycle management.
• Experience with Dentrix Ascend, Dentrix, or similar dental practice management software.
• Exceptional leadership and coaching abilities.
• Strong organizational and time management skills.
• Excellent communication and conflict resolution skills.
• Ability to multitask in a fast-paced environment.
• Strong analytical and problem-solving skills.

What We're Looking For

We're looking for someone who is:

• A confident and positive leader.
• Highly organized and detail-oriented.
• Passionate about patient care and team development.
• Experienced in dental insurance and financial arrangements.
• Comfortable coaching employees and holding teams accountable.
• Able to communicate effectively with providers, leadership, and patients.
• Business-minded and driven by results.
• Adaptable and able to lead teams through change.
• Focused on creating an exceptional patient experience while improving operational efficiency.

If you're ready to take the next step in your career and lead two successful dental practices with a focus on operational excellence, financial performance, and outstanding patient care, we'd love to hear from you.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $60,000 - $70,000