What are the responsibilities and job description for the Pharmacy Clerk position at Family & Children's Services Career Center?
Responsibilities
- Cash register operations — Operate the register during prescription pickup, process cash/credit transactions, obtain signatures, maintain accurate cash counts, and prepare daily deposit reports.
- Prescription intake — Receive new written prescriptions, verify patient information, and enter data into the pharmacy system before routing to technicians or pharmacists.
- Customer service — Greet patients, answer non‑clinical questions, direct calls, assist with OTC product location, and manage drop‑off/pick‑up flow.
- Inventory support — Stock medications, rotate inventory, check expiration dates, unpack shipments, and maintain organized shelves.
- Record management — File prescriptions, maintain patient records, process third‑party documents, and ensure HIPAA compliance.
- Workflow support — Place filled prescriptions in will‑call, monitor waiting prescriptions, deliver medications to other sites, and keep work areas clean.
- Additional duties — as requested.
Required Skills & Qualifications
- Customer service skills — Friendly, accurate, and patient‑focused communication.
- Basic computer proficiency — Ability to use Pioneer Software and Windows‑based systems.
- Attention to detail — Ensuring accuracy in data entry, cash handling, and recordkeeping.
- Organization — Maintaining clean, orderly workspaces and inventory.
- High school diploma — Minimum education requirement.
Physical Abilities
- Must have the ability to stand for long periods of time.
- Light lifting required (up to 25 lbs).