Medical Assistant

Competitive Pay & Generous benefit package and paid time off!

Under close supervision, works as part of a multidisciplinary team with a Certified Community Behavioral Health Center (CCBHC) model. RMA is responsible for helping consumers by performing in all clinic areas including, but not limited to, vitals, urine drug screens, tele-psychiatry, nurse line, refills, and administration of medications. Will participate in Suboxone inductions and Spravato.  Demonstrates knowledge of co-occurring disorders and appropriate interventions.  

POSITION SPECIFIC DUTIES & RESPONSIBILITIES: 

VITALS:

• Daily schedule review to identify in-clinic providers.
• Monitor chat rooms for walk-in clients needing vitals.
• Perform and document vitals, with abnormal results communicated to providers.

URINE DRUG SCREENS (UDS):

• Daily schedule review for UDS appointments.
• Monitor chat rooms for clients needing UDS.
• Document UDS results as per protocol.

TELE-PSYCHIATRY:

• Conduct and document vitals.
• Log clients into tele-psychiatry sessions and assist with documentation.
• Sanitize office areas between clients.

LAB DRAWS:

• Verify and process lab orders.
• Perform lab draws using aseptic technique.
• Document lab draws in client charts.

LONG-ACTING INJECTION (LAI):

• Conduct vitals and verify injection details.
• Administer injections and communicate with providers.
• Schedule subsequent injections and document actions.

SUBOXONE/SPRAVATO ADMINISTRATION:

• Administer Clinic Opiate Withdrawal Scale (COWS) for suboxone induction.
• Conduct and document vitals.
• Monitor medication effects and communicate with providers.

NURSE LINE:

• Assess live calls/messages for medication needs.
• Respond to messages by 3:00 pm the same day; calls after 3:00 pm will be returned by noon the next day.
• Document all interactions in client charts.

MEDICATION REFILLS:

• Review prescription program for refill requests.
• Process refills per protocol and notify clients.
• Document all refill requests.

PRIOR AUTHORIZATION FOR MEDICATION (PA):

• Review and complete prior authorization forms.
• Notify clients of approval/denial and document actions.

ADDITIONAL CLINIC DUTIES:

• Complete daily charting and maintain team communication.
• Store mobile devices during work hours.
• Ensure cleanliness, stock supplies, and assist with medication education.
• Attend training events and assist with post-meal cleanup.
• Perform other duties as assigned by supervisors.

QUALIFICATIONS

EDUCATION:

• Must be a high school graduate or have HS equivalent

EXPERIENCE:

• No experience required.
• Previous experience working with clients with mental illness and or substance abuse is preferred. 
• Requires knowledge of professional nursing practice care techniques and medical procedures, medical supplies, sanitation, and personal hygiene, and of nutrition. 
• Skills in planning, organizing, and applying nursing care techniques working with clients with mental illness and co-occurring disorders.

PERFORMANCE COMPETENCIES:

• Adherence to Standards and Protocols
• Clinical Competence and Best Practices
• Client-Centered Care and Communication
• Attention to Detail and Efficiency
• Essential Behaviors

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to administer Clinic Opiate Withdrawal Scale (COWS) is required.
• Ability to work with the public.
• Ability to maintain an effective working relationship with agency employees.
• Ability to maintain a professional manner at all times and ability to maintain confidentiality.
• Must possess a driver's license and use personal automobile to travel to locations other than primary office. 
• Ability to document activities, write reports, business correspondence and procedure manual. 
• Ability to effectively present information and respond to questions from colleagues, clients, customers, and the general public.
• Ability to effectively communicate and interact with colleagues, clients, client’s families, public and third-party payer personnel. 

CERTIFICATIONS/LICENSES:

• Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office. Proof of automobile insurance required.

OTHER INFORMATION

SAFETY SENSITIVE JOB CLASSIFICATION:

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act.  Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing.  Marijuana is one of the substances included in the drug panel screening.  Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.