Director Risk Management

JOB SUMMARY: Reporting directly to the General Counsel, the Director of Risk Management assumes a pivotal role in steering the agency's comprehensive risk management program. As the Director of Risk Management, you will serve as the linchpin of our organization's resilience framework, overseeing a multifaceted portfolio encompassing risk management, incident review and reporting, and insurance oversight. The Director of Risk Management will be entrusted with the critical responsibility of fortifying our operations against potential threats and vulnerabilities while ensuring the safety of our personnel and assets.

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:    

Risk Management Program

• Support the General Counsel in the annual design, implementation, and ongoing follow up of the agency’s risk reduction and management program for continuous improvement of risk mitigation and legal outcomes.
• Quarterly preparation and oversight of Risk Council meetings, topics and materials including maintaining the agency's quarterly risk calendar.
• Identification and implementation of annual and strategic risk management goals. Track and report out on progress.
• Oversee the agency’s annual risk assessment and track quarterly updates.
• Assist the General Counsel with safety and security matters.
• Oversee staff safety officer program and training.
• Oversee quarterly/monthly Safety Sam newsletter publication.

Incident Review and Reporting

• Lead clinical incident reviews, reporting, and follow-up and with coordination of efforts and documentation of incident reviews and reporting requirements for general, critical and sentinel incidents.   
• Review and assist in development of plans for high-risk clients who threaten staff or facilities.                                                    
• Oversee all non-clinical incident reviews and reporting.
• Continually evaluate and implement any changes or improvements to the incident report processes in the incident review reporting system.     
• Coordinate and implement any risk mitigation follow up or new agency initiatives derived from the Incident Review processes.                                                                 
• Assist the General Counsel in reporting risk trends to Risk Council, the agency’s executive leadership team, and PEQAR board committee.
• Support the PEQAR committee through preparation of presentation materials and tracking all follow upon action items.
• Create and monitor PBI reports for risk trends. 

Agency Insurance Portfolio

• Review monthly/annual claims data and provide strategic direction and oversight of the agency’s insurance portfolio.
• Conduct the annual review and renewal of the agency’s insurance portfolio in collaboration with the General Counsel, agency’s insurance broker, and PEQAR.
• Supervise assistance with insurance certificates and other insurance related inquiries and needs.
• Review data and provide strategic direction and oversight to ensure cost-effective optimization of risk management and mitigation.

EDUCATION:

• Master's Degree in social sciences is required

 EXPERIENCE:

•  Minimum of three (3) years of experience in risk management or a related role.

CERTIFICATIONS/LICENSES:

• Risk Management Certification
• Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office.

KNOWLEDGE/SKILLS/ABILITIES:

• Strong leadership skills with the ability to guide individuals and teams through difficult operational situations and dilemmas in the workplace.
• Strong analytical acumen demonstrated by following a throughfall and analytical approach to planning, problem solving and decision-making. 
• Excellent communication abilities and people skills.
• Strong ability to identify risk and develop mitigation strategies.
• Strong initiative and ability to work in a fast-paced environment while maintaining a sense of urgency and accuracy.
• Must be able to work independently with minimal supervision and display strong judgment skills.
• Well organized, strong ability to multi-task, and excellent time management skills.
• Ability to maintain confidentiality for both clients and staff.
• Ability to always act in a professional manner.
• Ability to work cooperatively with staff and build rapport quickly, develop trust, and sustain positive working relationships.
• Ability to work collaboratively with the public and/or external entities and maintain effective working relationships.
• Must demonstrate a passion and enthusiasm for cultivating a strong culture at FCS.
• Must be proficient with Microsoft Office applications, and other software including but not limited to Excel, Word, and Power Point.