What are the responsibilities and job description for the Medical Case Manager position at Family Centers?
Medical Case Manager( Stamford, CT)
Overview
The Medical Case Manager is responsible for helping clients living with HIV/AIDS access and remain in care, including mental health, oral health and support services.
Supervision: Reports to Senior Case Manager
Duties And Responsibilities
Family Centers is a private, nonprofit organization providing health, education, and human services to children, adults, and families throughout Fairfield County. Our team of more than 300 professionals and over 500 trained volunteers collaborate to deliver a wide range of responsive and innovative programs. Through our comprehensive network of services, more than 26,000 children, adults, families, and communities each year receive the care, encouragement, and resources they need to realize their potential.
Benefits & Perks
At Family Centers, we believe in taking care of our compassionate staff who care for our community. We offer a comprehensive benefits package carefully designed to support staff health, financial wellbeing, and work-life balance. We are committed to fostering a supportive, mission-driven environment where employees feel valued, supported, and able to build lasting careers.
Full-time Employees Enjoy
Family Centers is committed to providing equal employment opportunities to all applicants and employees as indicated in applicable federal and/or state laws.
Overview
The Medical Case Manager is responsible for helping clients living with HIV/AIDS access and remain in care, including mental health, oral health and support services.
Supervision: Reports to Senior Case Manager
Duties And Responsibilities
- To meet with clients to assess and prioritize their needs
- To fill out paperwork and applications on a continual basis for entitlements, emergency care funds and more.
- To maintain updated client files including biannual assessments, service plans and monthly progress notes.
- To advocate for clients when they are not able to advocate for themselves
- To make home visits, accompany clients to medical visits and participate in outreach efforts when needed
- To make referrals to other agencies and to follow-up on those connections
- To collaborate with the other Medical Case Managers about new cases
- To work closely with the entire HIV Care Team and other community agencies
- To attend the Immunology Clinic twice monthly as necessary
- To attend and participate in Bi-weekly staff meetings, monthly Case Reviews
- To have bi-monthly supervision sessions with Supervisor
- To attend 20 hours of continuing education per year.
- Other duties as assigned
- Must be able to serve as a positive representative of Family Centers CARES
- Must be sensitive to culture, race, sexual orientation, age, gender, etc.
- Must be trustworthy and able to uphold strict confidentiality policies
- Must have experience in intensive case management
- Experience/knowledge in HIV/AIDS is a plus
- Be able to take individual initiative, but also be a team player
- Determined
- Bi-Lingual (Creole or other) preferred
- Able to take individual initiative, but also able to be a team player
- Comfortable interacting with individuals and groups of people
- Must have own vehicle and have valid driver’s license
- BS/BA/BSW or case management experience
Family Centers is a private, nonprofit organization providing health, education, and human services to children, adults, and families throughout Fairfield County. Our team of more than 300 professionals and over 500 trained volunteers collaborate to deliver a wide range of responsive and innovative programs. Through our comprehensive network of services, more than 26,000 children, adults, families, and communities each year receive the care, encouragement, and resources they need to realize their potential.
Benefits & Perks
At Family Centers, we believe in taking care of our compassionate staff who care for our community. We offer a comprehensive benefits package carefully designed to support staff health, financial wellbeing, and work-life balance. We are committed to fostering a supportive, mission-driven environment where employees feel valued, supported, and able to build lasting careers.
Full-time Employees Enjoy
- Generous Paid Time Off – Up to 15 vacation days annually (increases to 25 days after 10 years), 11 paid holidays, up to 3 personal days, and up to 10 sick days.
- Half-Day Summer Fridays (in select programs)
- Medical, Dental & Vision Coverage Options
- Health Savings Account (HSA) with monthly employer contributions
- Flexible Spending Accounts FSA & DCA (Health Care & Dependent Care)
- 403(b) Retirement Plan with up to 6% employer contribution
- Employer-Paid Long-Term Disability, Life & AD&D Insurance
- Employee Assistance Program (EAP) for confidential support
- Voluntary Opt-In Benefits including Critical Illness Insurance, Pet Insurance, supplemental Life Insurance, and more
- Tuition Assistance (eligible to apply after 6 months of service)
- Student Loan Repayment Opportunity
Family Centers is committed to providing equal employment opportunities to all applicants and employees as indicated in applicable federal and/or state laws.