Home Health IT Specialist

Essential Job Functions & Responsibilities:

• Provide end-user support for MS Windows, MAC and Office Suite products.
• Deployment and updates of software
• Manage servers and their operating systems
• Fix, repair, install all hardware and software on company computers both onsite and for remote users.
• Ensure network and end-user backups are running properly on a daily/nightly basis. Troubleshoot/resolve any backup issues.
• Maintaining computer peripheral equipment, i.e. printers, scanners, monitors, laptops, phone system, and eFAX.
• Maintain support for end user mobile devices, i.e. Droids, iPhones, iPads.
• Purchase hardware and software for end-users and negotiate best pricing with vendors.
• Ensuring antivirus / anti-malware software is installed and up-to-date on all end user machines.
• Testing of wide area network failover and troubleshoot as necessary.
• Maintain and troubleshoot of end-user connectivity to network systems and applications.
• Provide ERP E1 support including password resets, printing issues, etc.
• Define network policies and procedures
• Setup/maintain user accounts in Active Directory, permissions and passwords.
• Ensure all critical software patches are applied on servers and end user PCs.
• Travel to other offices as needed

Job Requirements/Skills:

• 1 years minimum of full-time experience in the installation and maintenance of laptops, desktops, mobile devices, computer networks and Windows servers.
• Strong knowledge of Microsoft and MAC OS
• Strong knowledge in hardware/software upgrades and installation
• Strong knowledge of Active Directory (creating User accounts, reset passwords, Group Policy, etc..)
• Data center experience, including VMware virtualization networking concepts.
• Working knowledge NTFS file and share permissions.
• Ability to diagnose problems and ability to work independently to correct the problems.
• Working knowledge of switches, hubs, and network cabling, NAS and SAN devices.
• Experience with firewalls, Access lists (Cisco ASA, pfSense) and VPNs.
• Strong knowledge of Microsoft Office 2013/2016 and Office for MAC.
• Strong technical aptitude and ability to research & solve complex issues independently.
• Must be able to work closely with vendors and internal customers.

Job Type: Part-time

Pay: $50,000.00 - $60,000.00 per year

Work Location: In person

Salary : $50,000 - $60,000