Demo

Intensive Care Coordinator

Family Care Partnership
Roxbury, MA Full Time
POSTED ON 4/1/2026
AVAILABLE BEFORE 5/31/2026

Job Summary: Intensive Care Coordination (ICC) is a service that facilitates care planning and coordination of services for MassHealth youth, with serious emotional disturbances, under the age of 21, and enrolled in MassHealth Standard or CommonHealth who meet the medical necessity criteria. Care planning is driven by the needs of the youth and developed through a Wraparound planning process consistent with Systems of Care philosophy.

Responsibilities: This service includes but is not limited to the following:

  • Complete all required trainings, including Child/Adolescent Needs Strength (CANS) certification
  • Provide intensive care coordination to youth/families
  • Facilitate the development of a Care Plan Team (CPT)
  • Conduct CANS and risk assessments
  • Convene CPT meetings
  • Coordinate and communicate with the members of the CPT to ensure the implementation of the ICP
  • Work directly with the youth and family to implement elements of the ICP
  • Coordinate the delivery of available services
  • Monitor and review progress toward ICP goals and update the ICP in concert with CPT
  • Conduct all necessary assessments in a timely manner and ensure that they are reviewed and approved as required prior to filing
  • Maintain electronic records in an orderly and timely manner.
  • Participate and come prepared to weekly supervision and staff meetings
  • Ensure medical case consultations are requested as needed
  • Work closely with Family Partners who share mutual cases
  • Follow through with on-call policies and procedures
  • Attend necessary trainings
  • Ensure all services are provided in a professional manner, ensuring privacy and safety

Educational/ Experience Requirements:

  • Master’s level or Bachelor’s level and a minimum of one (1) year experience working with the target population; Or an Associate’s degree or High School Diploma (equivalency) and a minimum of five (5) years of experience working with the target population.
  • Must be certified in the Massachusetts Children’s Behavioral Health Initiative CANS.
  • Must have a valid driver license without restrictions and have reliable transportation.
  • Experience in navigating child/family-serving systems and experience advocating for family members who are involved with behavioral health systems
  • Must have excellent writing and communication skills.
  • Knowledge of referral coordination to community and private/public resources.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Work Location: Hybrid remote in Roxbury, MA 02119

Salary : $25 - $30

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