Lab Phlebotomist Lead

Title: Laboratory Phlebotomist Lead

Location: FCN Laboratory Services

City: Bellingham, WA

Position: Full-time, non-exempt (hourly) position. Monday through Friday with alternating weekend coverage (Saturday and Sunday). Variable shifts based on operational needs, including coverage for employee sick calls and scheduled time off.

Compensation: The full wage scale is $21.00 - $30.43 per hour. We also offer a $3.00 per hour shift differential for eligible evening and weekend hours. Placement within the wage range is determined by the candidate’s relevant experience. 

Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care.

Health Benefits:

• Three Medical plan options
• Two Dental plans, including orthodontia for children and adults
• Employer-paid Vision coverage for employee and family
• Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
• Flexible Spending Account (FSA), Healthcare and Dependent Care
• Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
• Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
• Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
• Voluntary Accident and Hospital insurance plans with annual wellness benefits

*Eligibility for these benefits depends on your full-time or part-time status.

Time Off & Wellness:

• Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs
• PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
• Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy.  You can rollover unlimited PTO hours into the next year.
• PSL accrues at 1 hour per 40 hours worked
• EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours

Retirement:

• 401(k) plan with employer match, both Traditional and Roth options available
• 401(k) Profit Sharing Plan
• Free financial planning guidance to support your retirement goals

*Eligibility for these programs is based on your years of service and required hours.

Additional Benefits:

• Eligibility for FCN applicable bonuses
• Annual uniform allowance for clinical staff
• Reimbursement of renewal fees for required licensure for clinical staff

About FCN: As an independent, locally owned, physician-run network of family medicine doctors, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea.

Job Summary
Under the direction of the Laboratory Services Manager and Supervisor, this position is responsible for overseeing the daily workflow of phlebotomists in all locations to meet high quality standards of patient care and regulatory requirements and in a manner that promotes and supports the Core Values of the Family Care Network. This position is responsible for working in draw stations as well as administrative time for overseeing the technical activities of the phlebotomists.

Essential Job Functions

• Provide leadership to staff as assigned by supervisor and/or manager.
• Schedule staff as directed by supervisor and/or manager.
• Mentor staff as needed to achieve competency/training.
• Provide quality patient care.
• Respond to all email in a timely manner.
• Demonstrate clinical excellence.
• Research and investigate laboratory-related problems and follow through with solutions.
• Communicate with supervisor and/or manager regarding violation of policy, laws, rules, or scope.
• Assist with completion of new hire training (competency/training form).
• Assist with ensuring demonstration and observation of lab specific operational procedures (within 90-day period).
• Complete and report on special assignments as needed.
• Provide coverage for various lab shifts when necessary.
• Review and approve timecards as directed by manager.
• Establish and maintain courteous and effective interactions with colleagues and patients.
• Demonstrate a commitment toward meeting and exceeding the needs of our internal and external customers.
• Participate in appropriate departmental and organizational meetings and committees as defined by supervisor and/or manager.
• Participate in departmental and/or interdepartmental quality improvement activities.
• Perform delegated functions using established procedures, policies, guidelines, and standards per FCN standards and Washington State Dept. of Health scope of practice guidelines.
• Comply with all FCN policies and procedures.
• Additional duties as assigned

Knowledge, Skills & Abilities

• Proven phlebotomy competence
• Medical Terminology
• Regulatory requirements applicable to the assigned function.
• Policies, standards, procedures, tools and protocols applicable to the FCN laboratory function.
• Advanced computer skills including Microsoft Windows OS, Microsoft.
• Strong working knowledge of Outlook, data entry, simultaneous use of multiple computer systems.
• Manual dexterity and acuity necessary to prepare, screen and process specimens
• Ability to concentrate for long periods, utilize good judgement, work accurately under pressure and handle stress to meet deadlines.
• Ability to separate plasma and operate laboratory centrifuges.
• Proven ability to organize and prioritize workload.
• Strong detail-orientation
• Ability to problem solve/troubleshoot issues.
• Strong customer service both in person and via telephone.
• Effective verbal, written and electronic communication with physicians, AHPs, staff and patients. 
• Ability to establish and maintain effective working relationships as required by the duties of the position
• Perform the physical/functional responsibilities of the position

Education & Experience:

• High school diploma or GED
• Three (3) years clinical or reference laboratory experience with progressive increase in responsibilities preferred.
• Completion of formal Phlebotomist training program
• Current certification as a MA-P with the WA State Dept. of Health.
• Acquire and maintain BLS certification as per FCN BLS policy.

Physical Requirements: While performing the duties of this job, the employee is occasionally required to: climb stairs; balance, stoop, kneel, crouch. Employee is regularly required to: stand; walk and sit for long periods of time; use hand to finger coordination, handle or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must be able to lift and/or move up to 30 pounds. Specific vision abilities required include close vision, peripheral vision, depth perception, the ability to adjust and focus and discern colors.

Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.

Family Care Network is a Drug-Free, Equal Opportunity Employer.

Salary : $21 - $30