Program/Case Manager DD Sponsored Residential

Job Summary
We are seeking a dedicated and compassionate Program/Case Manager for DD Sponsored Residential services. This role involves overseeing the delivery of high-quality care to residents with developmental disabilities, ensuring compliance with care plans, and managing day-to-day operations within a residential setting. The ideal candidate will possess strong leadership skills, experience in long-term care, and a passion for supporting individuals with diverse needs. This position offers an opportunity to make a meaningful difference in residents' lives while managing a dynamic team and ensuring operational excellence.

Responsibilities

• Write, track, and amend individual service plans for up to 15 individuals receiving services.
• Work closely with Community Services Boards’ Support Coordinators, individuals, and biological families to develop the most appropriate plan for the individual; attend treatment team meetings.
• Monitor home compliance with all requirements, including documentation, human rights, and compliance with the service plan.
• Maintain client and sponsor documentation in accordance with program and state requirements.
• Assist in planning and implementing social activities for families and individuals. Attend all scheduled social activities.
• Assist in recruiting family homes and completing sponsor and client intake.
• Assist in marketing program to CSB’s, disability advocacy organizations and other individuals and organizations in the community.
• Assist in training Sponsored Home providers.
• Provide technical assistance to families regarding implementation of Individualized Services Plan.
• Arrange to be on-call for assigned caseload in case of Sponsored Home emergency.
• Handle the task and day to day responsibility of our Sponsor Residential, Community service program.

Requirements

• Work as a Program Manager for an agency in case management with a minimum of (2) years' experience working with adults or:
• Have a Human Services Degreed; Qualified Developmental Disabilities Professional (QDDP) with a minimum of 2 years' experience with the DD population
• Minimum 1 year experience in writing or maintaining service plans as well as knowledge of Licensure requirements and a demonstrated ability to meet assigned deadlines for work completion.
• Strong interpersonal skills with the ability to communicate effectively and professionally with a variety of people.
• Excellent oral and written communication skills.
• Knowledge of community resources available for individuals with cognitive impairments.
• Strong demonstrated knowledge of Human Rights and ability to effectively assist clients with self-advocacy.
• Knowledge of Trauma Informed Care principles.
• Strong attention to detail and ability to work under pressure.
• Strong computer skills including Word, Excel, and Outlook. Familiarity with Lauris & Therap EHR preferred.
• Must have a valid driver’s license, have transportation available, and be able to complete home visits for assigned case load.
• Must have and maintain a working cell phone and home internet.
• Must meet all background check and training requirements within 30 days of hire date, as well as ongoing recertification or new training requirements.
• Network of personal contacts in the Tidewater intellectual/developmental disability community a plus.

Pay: $47,000.00 - $52,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid time off

Work Location: In person

Salary : $47,000 - $52,000