What are the responsibilities and job description for the Guest Service Associate position at Falmouth Beach Hotel Realty Trust?
Guest Service Associate (Seasonal)
Pay: $18–$20/hour
Schedule: Flexible | Full-Time & Part-Time Openings
Join our team and be part of a boutique hospitality experience where thoughtful service and genuine connection define every stay.
We’re looking for Guest Service Associates who bring warmth, attention to detail, and a natural sense of care to everything they do. This is a seasonal role with flexible scheduling and opportunities for both part-time and full-time hours.
What You’ll Do:
As a Guest Service Associate, you’ll be at the heart of the guest experience—creating welcoming first impressions and memorable moments throughout each stay. Responsibilities include:
- Greeting guests and managing check-in/check-out with ease and professionalism
- Assisting with guest requests, recommendations, and local insights
- Supporting breakfast or light food & beverage service (food handler certification required or willingness to obtain)
- Maintaining clean, organized, and inviting public spaces
- Collaborating with housekeeping and leadership teams to ensure seamless stays
- Stepping in where needed during busy periods—this is a hands-on, team-first role
What We’re Looking For:
- A friendly, approachable personality with strong communication skills
- A genuine passion for hospitality and guest experience
- Ability to multitask and stay composed in a fast-paced environment
- Flexible availability, including weekends and holidays
- Previous hospitality or customer service experience is a plus, but not required
Why Join Us:
- Competitive seasonal pay ($18–$20/hour)
- Flexible scheduling to support work-life balance
- A collaborative, close-knit team environment
- The opportunity to be part of a unique, design-forward boutique hotel experience
If you love creating meaningful guest experiences and thrive in a dynamic, people-focused environment, we’d love to meet you.
Licenses & Certifications
Required- Food Handler/Serve Safe
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $18 - $20