What are the responsibilities and job description for the Front Gate Attendant position at Falls View Hotel LLC?
Honor's Haven Retreat & Conference is to be a place for an authentic human connection and integrative personal development, where people can improve themselves and better appreciate others. We seek to achieve this mission by offering an environment and experiences for holistic wellness, transformational leadership, and greener hospitality. By meeting this goal, we intend to have a positive impact on the entire industry beyond its location and the neighboring communities to create a harmonious, sustainable world for all.
Summary of Position:
The Front Gate Attendant provides guests with prompt and efficient information and service that is executed in a friendly and courteous manner.
Basic Duties and Responsibilities:
- Attends to guest needs (information, directions, etc.).
- Greets arriving guests and bids farewell to departing guests.
- Acts as an information resource by providing guests with answers to questions and details about hotel amenities.
- Conducts themselves in a friendly, polite, helpful, and knowledgeable manner.
- Directs guests to appropriate parking areas.
- Attends to guests arriving and departing through Gate House.
- Obtain the name, license plate number, phone number, and email address of each non-resident/guest entering the resort.
- Hand-out promotional material to prospective guests and residents.
- Collects payment for Property Day Passes.
- Note all unusual occurrences on the daily log sheets and report to Security
- Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
Qualifications:
- Must possess a friendly, outgoing, and attentive attitude.
- Must be able to stand for long periods of time.
- Must be able to lift up to 50 pounds.
- High school diploma or GED
- Ability to work within a team environment
- Excellent customer service skills
- Ability to read, write and speak English
- Must have a valid Driver's License with a clean driving record required
Equal Opportunity Employer (EOE) (M/F/D/V)
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for this position, please advise.
We are committed to cultural diversity and equal opportunities for all current and prospective employees. Our corporate hiring policies prohibit discrimination on the basis of ethnicity, disability, or any other basis protected under federal, state, or local laws. We are an all-inclusive company where each employee enjoys the encouragement, support, resources, and opportunities they need to realize unlimited personal and professional growth.