What are the responsibilities and job description for the Veterinary Practice Manager position at Falls Road Veterinary Hospital?
Falls Road Veterinary Hospital is seeking an Experienced Practice Manager to join our team!
If you are interested in a unique opportunity to be a part of something great and want to lead a team of professionals dedicated to providing excellent patient and customer care, this is the opportunity you have been looking for!
The PM oversees the business activities of the hospital, including hiring and training hospital staff; working to prepare and manage budgets; monitoring and analyzing key performance indicators, maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures.
Culture and Work Environment:
- Communicates the practice’s values and mission to the team. Motivates staff, and helps build and maintain morale.
- Upholds core values and standards.
- Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.
- Promotes a cooperative working environment among staff members; understands the value of teamwork.
- Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
- Promotes continuous quality improvement to ensure the practice’s success and achieve the vision.
Requirements:
- Ability to analyze various sources of data in order to establish priorities and initiate operational programs.
- Preferred: Bachelor’s degree in business or related field.
- Preferred: three years or more of managing a veterinary practice.
- Sound personal judgment in decision-making.
- Capable of leading, managing, and coaching staff at all levels.
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
- Excellent interpersonal communication skills;
- A commitment to outstanding client service.
- Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement.
- Solid math and Excel/spreadsheet skills.
- Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.
We offer an amazing benefits package that includes health, vision, dental, life, 401k, paid time off as well as pet benefits!
Apply today! We look forward to hearing from you!
Apply today! We look forward to hearing from you!
