What are the responsibilities and job description for the Quality Manager (Specialty Gases) position at Falls of Neuse Management LLC?
American Welding & Gas, Inc. is seeking an experienced Quality Manager to join our Specialty Gases Division. This position will be based in either the Beaumont, TX or Indianapolis, IN area and requires approximately 50–60% travel to support company operations, audits, suppliers, customers, and key quality initiatives.
Position Summary
The Quality Manager leads and maintains the organization’s Quality Management System (QMS) and ensures the consistent delivery of safe, compliant, and high-quality products and services. This role provides leadership across quality assurance, regulatory compliance, audits, supplier and customer quality, CAPA, training, and continuous improvement. The Quality Manager serves as the primary QMS owner and works closely with Production, Laboratory, Distribution, Sales, and other operational teams.
Key Responsibilities
- Develop, maintain, and continuously improve the Quality Management System, including policies, procedures, records, and quality metrics.
- Ensure compliance with applicable federal/state/local regulations, and customer-specific requirements.
- Lead internal, supplier, customer, regulatory, and QMS audits.
- Manage nonconformances, CAPAs, root-cause investigations, corrective actions, and effectiveness reviews.
- Manage supplier qualification, approval, performance, and quality documentation.
- Oversee customer complaints, investigations, quality agreements, and customer audits.
- Partner with Production, Laboratories, Distribution, and Sales on quality, regulatory, change control, validation, and process improvement initiatives.
- Develop and maintain quality training programs and employee competency records.
- Support Food and Medical Gas Programs and related compliance activities.
- Analyze quality trends and lead continuous improvement initiatives that strengthen product quality, compliance, and operational performance.
- Promote a culture of accountability, quality, compliance, and continuous improvement.
Key Performance Areas
Success will be measured through product and process quality, CAPA effectiveness, customer complaints, audit performance, supplier quality, training and competency, QMS effectiveness, compliance, and measurable continuous improvement.
Required Qualifications
- Bachelor’s degree in Quality, Engineering, Science, Production, or a related field; equivalent experience may be considered.
- Experience in quality management, quality assurance, or regulatory compliance.
- Experience developing and maintaining a Quality Management System.
- Working knowledge of ISO/IEC 17025 and ISO/IEC 17034.
- Experience with audits, CAPA, root-cause analysis, nonconformance management, and corrective actions.
- Strong understanding of document control, change control, training, and quality records.
- Strong analytical, organizational, communication, and problem-solving skills.
- Ability to collaborate effectively across departments and drive accountability for quality.
- Ability and willingness to travel 50–60%.
Incentives
Competitive salary and comprehensive benefits package.
401(k) with company match.
Medical, dental, and vision coverage from day one.
Life and disability insurance.
Generous paid time off and paid holidays.
A supportive, team-oriented culture with opportunities for growth.
AWG Culture
A family-like atmosphere known for growth opportunities and a low turnover rate in the industry.
AWG is expanding and seeking exceptional talent to drive our progress forward. Don’t miss out on a promising future — join our team today!
American Welding & Gas (AWG) is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and team member owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical, and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations, and 22 fill plants, we pride ourselves in our customer service, expertise, assets, and resources that allow us to reach a large and diversified customer base of the highest quality.
**American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability