What are the responsibilities and job description for the Counter Representative & Back-Up Delivery Driver position at Falls of Neuse Management LLC?
American Welding & Gas, Inc. has an immediate opening for an Counter Representative & Back up Driver in our Elizabethtown, KY location.
This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving and inventory control. A Class B CDL is required with Hazmat and Tanker endorsement or the ability to obtain both endorsements.
Counter Responsibilities:
- Assist customers in store and by phone to purchase and order products
- Handle cylinder returns, exchanges and purchases
- Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
- Branch collection activities and customer retention calls
- Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
- Monitor inventory levels. Check in and put away inventory
- Receive freight and create bar code labels with part numbers
- Schedule deliveries and service calls
- Support outside sales team
- Follow and comply with all company safety policies
- Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
- Assist manager with building and equipment maintenance
- Other duties as assigned
- Read, understand and follow all Standard Operating Procedures (SOP's).
- Comply with all DOT OSHA Regulations .
- Moves, loads, and unloads empty/full cylinders safely and efficiently.
- Ensures appropriate preparation and/or completion and accuracy of paperwork including but not limited to shipping papers and delivery tickets.
- Maintains cleanliness of vehicle.
- Performs other duties as assigned.
- Lifting, bending, twisting, climbing, crouching, kneeling.
- Repetitive movement.
- Operating motorized equipment.
- Sitting; standing; walking.
- Working indoor/outdoor as business needs.
- Performs other duties as assigned.
Qualifications
- High School Diploma or GED
- Class B CDL Required with Hazmat and Tanker endorsement or the ability to obtain both endorsements
- Prefer welding background
- Work experience in customer service or sales preferred
- Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100 pound cylinders (rolling, using a cart, etc.)
- Cash register experience preferred
- Ability to operate a forklift preferred
- Strong computer skills
- Motivated, high energy individual that is willing to learn our products and grow with the company
American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.