Cloud Engineer/Administrator

Overview

About us:

Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.

Brief Summary Of Purpose

The Cloud Engineer/Administrator role is to provide strategic solutions architecture design and consultancy within Infrastructure services cloud (laaS/PaaS/SaaS) leveraging both existing and proposed cloud services within the the health plan or partners. The Infrastructure Cloud Engineer will work to develop an integrated view of the IT architecture, using a repeatable approach, cohesive framework, and available industry standard technique. This is a hands-on role that requires a long-term view and the willingness to deploy and implement recommended solutions.

Responsibilities

Primary Job Responsibilities

Strategy and Planning

• Establish, design and support an enterprise cloud architecture that provides the required capacity plans. Supports the long-term strategic goals for enterprise cloud technologies within the Health Plan.
• Develop workload migration plan in conjunction with data owners and other technical resources
  
  

Acquisition and Deployment

• Work with systems and database administrators to implement cloud architectures that utilize industry best practices
• Deploy and configure technologies and corresponding software
• Implement cloud technology policies, and procedures for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets
• Establish appropriate end-user access control levels for stored data
  
  

Operational Management

• Perform tasks necessary to fulfill service level agreements with end-users regarding security, and availability
• Review and deploy cloud system releases and vendor-supplied patches according to best practices
• Follow change control, incident response, and testing processes for modifications to cloud technologies and software
• Anticipate, mitigate, identify, respond to, and resolve issues with cloud, storage access, and data retrieval
• Research and make recommendations on cloud products, services, and standards in support of procurement and development efforts
• Monitor, analyze, and predict trends for cloud infrastructure performance, space allocation, and data growth to recommend enhancements to the IT storage team
• Create power shell scripts to support automation and administrative simplification
• Maintain cloud systems support and architecture documentation
• Manage and/or provide guidance to junior members of the team
• Works off hours to provide support for systems administration
• Provide clear, helpful and considerate instructions to end-users
  
  

Education

Qualifications

License/Certifications

Minimum 4 year college degree or equivalent work experience

Azure/AWS or related cloud technologies

Experience

• 5 years of professional Windows system administration experience
• 2 years of Azure/AWS experience
• Experience with O365 which includes
• Rollout, Upgrade and Support
• Experience in Azure which includes
• Transition, Architecture, Support and Rollout
• PowerShell scripting experience
• Strong knowledge in cloud virtualization platforms like VMWare vSphere, VMWare vRealize Solutions, Microsoft VMM, Windows Azure and Amazon Web services platforms
• Microsoft Identity Manager Management experience
• Azure SSO
  
  

Resources

• Must have internet access at home for remote troubleshooting and support
• Must have a smart phone with the ability to receive text/SMS messages(a percentage of this will be paid for by the company)
• Must be able to work in a 24/7 on-call rotation
• Limited travel required.
  
  

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.