What are the responsibilities and job description for the SERVER AM/PM position at Falcon Hotel Corp?
About the Role:
As a Server at Uno Pizzeria & Grill Worcester, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will also be responsible for maintaining a clean and organized dining area, which contributes to the overall ambiance of our restaurant. By providing attentive service and fostering a welcoming atmosphere, you will help to build customer loyalty and encourage repeat visits. Ultimately, your efforts will directly impact the satisfaction of our guests and the success of our establishment.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in the hospitality industry.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Preferred Qualifications:
- Experience as a server in a restaurant setting.
- Knowledge of food and beverage pairings.
- Familiarity with point-of-sale (POS) systems.
Responsibilities:
- Greet and seat customers in a friendly and professional manner.
- Take food and drink orders accurately and efficiently.
- Serve food and beverages to customers, ensuring timely delivery.
- Handle customer inquiries and resolve any issues that may arise during their dining experience.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
Skills:
Strong communication skills are essential for interacting with customers and ensuring their needs are met. Attention to detail is crucial when taking orders and serving food to avoid mistakes and enhance the dining experience. Time management skills will help you prioritize tasks during busy shifts, ensuring that all customers receive prompt service. A positive attitude and teamwork skills will foster a collaborative environment with your colleagues, enhancing overall service quality. Additionally, having a basic understanding of food safety and hygiene practices will ensure a safe and pleasant dining experience for all guests.
