Crematory Operations

Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.

Faithful Companion Pet Cremation Services is searching for a full-time crematory operator at our Cleveland, Ohio location for the Monday-Friday, 3:30p-12a shift. This position is responsible for a high quality, clean and efficient cremation service. This position will offer a full benefit package (401K match, medical including HSA and/or FSA, dental, vision, company paid life insurance, voluntary pet insurance, short term and long-term disability insurance) that is available after 30 days of employment. Afternoons and one weekend day per week are required.

• Must be observant, function independently and use their time well.
• Must maintain attention to detail while serving multiple families, ensuring an error-free standard.
• Responds to customers and veterinary staff promptly and professionally, providing thorough support.
• Assists in maintaining a clean and presentable state of the crematory facility.
• Ability to communicate effectively with clients and co-workers.
• Strong organizational skills to manage the process.
• Ability to handle multiple tasks simultaneously while maintaining efficiency.
• Physical capability to lift up to 75 lbs. and more weight with assistance.
• Must be able to successfully pass a 4-panel drug screen and a background check.
• Must have a cell phone with the ability to call, text and use an app.
• To act ethically at all times.